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SimplySherman

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Posts posted by SimplySherman

  1. Hi, I'm another victim of booking & paying for a room that is not being built as they told my TA today. Was room 4676 on the TA 10/28. I booked 3/11/17. They are wanting to upgrade me to 3588. Under the Jazz club and a connecting room. I don't think so. Flying out tomorrow to do btbtbtb on ncl. Hopefully my TA will get my unbuilt room straightened out. Pretty upset with this my first rcl cruise. I would accept a higher up ocean view, however a move down will not be acceptable.

  2. 11/26 epic. Off of comfort inn bus @ 11:45, luggage loaded tips given, elevator up, ncl agent for myself great! Other agent for daughter Terrible! Must have been very new! Then walked on. On board in 30 minutes. Disembark, 30 minutes tops for walk off, customs, van ride back. Loaded in car home 45 minutes! Enjoy your cruises!

  3. Be sure, you have confirmation and bank info when boarding. Half of my Prepaids did not show, so I had to pay again, was advised by service desk to notify ncl upon my return to home. "We have no way to check into this, call home office". When I asked if their was a form I could file on board. " we will note this". Service desk was NO help. I should have had everything in hand. The cruise and other staff was great!

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