mumcat

We are provisionally booked on a cruise to Croatia later this year. At Christmas we cruised with AZ around the Canaries but they did not provide any shuttles from ship to town. This was a big problem for us as my OH has mobility issues but does not need a wheelchair - he just can't walk far. AZ cited covid as the reason for no shuttles although they didn't seem to have any such concerns with their tours. Most of the time we just want to explore the port/town rather than go on a tour but, we need to know if there will be shuttles. Has anyone any recent experiences or information please?

I spoke to my TA again today and asked for clarification. He said the there would be a transfers from Venice centre, Venice Airport and Bologna Airport. We would meet the rep in the airport arrival hall.

Well, I have just now booked a cruise from Ravenna through my TA who confirmed that AZ are offering transfers from Venice and/or Bologna at a nominal fee so, that's good news.

AZ can't arrange our flights but I would be happy to pay 55euros for the transfer.

Please let me know if you find a reasonable deal as the ones I found are eye-wateringly expensive!

Unfortunately Bologna is not a great option for us primarily because of dates. It's a shame as I would be happy to spend time in Bologna.

I have re-read the Azamara blurb and it does not say it only applies to cruises booked before the change although I am open to being proven wrong!. It makes no sense - if they are organising transfers why not offer it to all passengers. I have researched the cost of independent transfers and it is astronomical to the extent, I will not book the cruise.

I'm sure this question has been raised before but I can't find it. We are considering booking an October cruise to Croatia which departs from Ravenna. Our TA asked Azamara what arrangements they make to get guests from Venice airport to Ravenna and AZ sail that they weren't doing anything although he hinted that there may be a future plan. However, I looked on the AZ website and saw this below. What if anything have booked passengers been told by Azamara . We will have to make our own flight arrangements as AZ don't do this from France. Guests who have booked their flights with Azamara will automatically be re-accommodated to receive complimentary transfers to and from Venice International Airport Marco Polo (VCE); these guests will not need to act on anything on their end. If you made your own travel arrangements, we will arrange complimentary transfers and will be in touch soon with more information on your transfers.

We are booked on a cruise in mid-July 2022. The final payment is due 90 days prior to sailing but a few fellow passengers have said on Roll Call that several weeks ago they received notification that the final payment date has been amended to 60 days prior. We have not received any notification at all and my emails to our Regent agent have been ignored. The change seems to be happening on a rolling basis . Has anyone else had this change applied to their cruise sailing in 2022?