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kirst123

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Posts posted by kirst123

  1. [quote name='Cruisercool']Disclosure: this is a rant, as such if you feel you will be offended, leave this page now and don't read on.

    To begin with, I am disgusted with what the cruise industry in Australia has come to and the future is bleak. I have been on 6 cruises my first being in 2005 on the Sapphire Princess. I have also been working in the industry for a number of years. In 9 years, the cruising demographics have changed considerably, I fear for the worst. There has been a mass infiltration of the elderly older demographic in all cruise lines. Having worked with carnival cruise lines, it originally was a younger and family demographic and now it has drastically changed to have a large proportion of older people. It is drastically worse on Princess Cruises which is almost like a nursing home aboard, let alone holland america and world cruises. Even other lines like Royal Caribbean and Celebrity are very much the same case. It is true that the Austrlians are not brand loyal, and price seams to determine how you cruise. It is evident in Carnival Cruises now. This situation is in the whole australian market and is putting off first time cruisers for life. It sickens when people complain about carnival, when they are paying cheaper and expecting a princess product and complaining about young people. I have experienced this first hand. I understand it is affordable, but by the end of the decade, I fear it will only be 100% old people cruising. This will inevitably lead to the cruise industry essentially 'dying out.'

    Again this is my own view, not reflecting any of the companies I have mentioned.[/QUOTE]
    [IMG]http://tapatalk.imageshack.com/v2/14/08/16/14f21194f5fa8972a03cd38f9e377725.jpg[/IMG]
  2. Actually, they are "canapes" (lest someone think they are going to be provided with some sort of shade apparatus).

     

    We were in a skysuite last year which has similar perks to concierge. They are nice little perks if you can get them at the right price. That sounds like a lot of money to me though. As you say, you can enhance your trip with spa visits and excursions, specialty dinners too if you want, for probably a lot less than you'd end up paying for concierge.

    I have to admit, I did immediately think they gave you a tent or something haha

  3. Downing of Malaysian Airlines Flight en route from Amsterdam to KL, such a tragedy.

     

    I hope no members of CC have family or friends on that flight. 27 Australians are on the flight. I am currently researching whether friends of mine, who are flying back home from Europe with Malaysian Airlines, were on that flight.

     

    So sad!

    Some of our friends had close family friends on the flight. Very sad.

  4. Who needs brochures from a TA:confused:

     

    I am sure being in your early 20,s the internet would have been your first option as it is for us old farts:D:D:D

     

    Many cruise specialists haven't even cruised before themselves lol

     

    Does RCI even do a hard copy brochure?

    Sometimes I like looking at hard copy brochures. I'd already exhausted my online options and given my computer is broken it's difficult to browse on phones sometimes

  5. In hindsight I find this story pretty hilarious.

     

    I went in the a local TA a few weeks back - closely related to the captain but not, in order to get a price on our upcoming RCI cruise next year, and, admittedly, because i wanted brochures. I was the only person in the store and as I stood there for a solid 10 minutes the 3 agents all proceeded to continue their conversation about their weekend plans and completely ignored me. As i finally got sick of waiting i spoke up and was greeted by the "senior" agent with "what do you want". I expressed that I was looking at cruises and, before I was even able to ask which ones I was looking at she launched in to a spiel about how we may be too young to cruise (mid twenties) and likely won't enjoy ourselves. After finally getting that out of the way I asked to look at prices for either Radiance of the seas or legend of the seas south pacific trips next year.

     

    "Oh, NO! you shouldn't go with royal carribean you need to go on a p&o cruise first so you don't set your standards too high, at your age you should only be staying in 3 star products"

     

    By this point I was starting to get a little annoyed,

     

    "Look I just want prices for these two specific cruises on these dates please"

    "Well I'd have to call our cruise specialists and I'll be on hold for too long, so..."

     

    So I stood up, walked out and made a formal complaint to the TA's head office. I think displaying this level of contempt for your customers and being so downright rude is absolutely shocking in a retail/customer service position.

     

    And. I never got my damn brochures! Haha. Just wanted to vent my frustration a little on here, needless to say, cruise booked elsewhere and the countdown is on! [emoji2]

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