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LeanMean

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Posts posted by LeanMean

  1. Hi,

    We r booked on the Dec1 ,2014 Carribean Cruise on the Quantum.

    Suddenly, we were e mailed to book our entertainment and dinner reservations.

     

    I tried to book the entertainment and did most of it when I had trouble with their website.So I called Royal to finish booking and do the dinner reservation.

    Well, Royal could not book any dinners for me until after 7:30pM. We r early eaters and we wanted dinner between 5-6 PM.

    We then went to our Travel Agent to complain...she called Royal.nothing available...then she gave it to her Rep.after several weeks, we have 6 dinners...4 at the Grande and 2 other to pay...which was ok.We r still missing 5 dinners,and have not heard anything in a couple of weeks.

    We cannot understand..are the restaurants that small..They did not build a large dining room...big mistake.

    We wonder how people will get dinner who book the cruise in the future...we r so disgusted with the problem with the dinners and the entertainment. They tell u to book..so we booked and it says ' guest entertainer' .They have 6 shows out of 11 nights.

    We r thinking of canceling the Cruise...The Quantum is a big disappointment to us!!

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