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CruiserCarol

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Posts posted by CruiserCarol

  1. Here is your review: 
    We were a family traveling for 50th Anniversary celebration. We had 5 cabins booked in Yacht Club on Seaside March 2020. Due to Covid cruise was canceled, we have been extremely patient awaiting our future cruise certificate or our money back! After many hours on phone, and many emails we still have NOT received any compensation. We had another cruise booked for March 2021, that we canceled in September, and still have NOT received our deposits for THAT cruise either. We really need our money in theses trying times, and MSC has given us no customer service what so ever. We are extremely dissatisfied with MSC. Has anyone else had this problem? What more can I do? I would greatly appreciate any advice on how to to rectify this terrible situation. I realize cruise ships are having a difficult time, but MSC is a huge shipping line as well, and are not in as big of a hole as other lines. I wish them all well, and look forward to happy cruise time again. But as I said we are celebrating 50 years of marriage, and don’t have lots of time to wait. Thank you. 

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