sleeg
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Posts posted by sleeg
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42 minutes ago, floridafolks said:
Did your trip to Greece on Delta happen to have a connection? When I put in direct flight from JFK to Ath on Delta, I cannot see a covid test requirement to board plane if you have vaccine proof. Could you point to where Delta says a test and CDC card for Greece( when not connecting in another airport that requires test. Things are so confusing. Thank you.
You bet things are confusing. We went FLL(Delta)>ATL(DELTA)>ATH. Today, it seems like no test is required for USA>Greece; the page has changed. I know it has been changed because it is more specific and includes the very recent Sputnik vaccine update.
So, to make a short story long, here goes. When we booked there was NO test requirement. Two days before the flight we got a Delta email: "Know What to Expect on Your Upcoming Trip" directing us to the Delta Discover Map that said tests "MAY be required"; then go to "more requirement details" page where it said tests ARE required. Then call Delta Customer Service: a test is DEFINATELY required.
Things change....
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37 minutes ago, Cruizer Diana said:
Are you saying that if you arrive in Italy and stay in Rome for four days, you MUST take another test before you show up at the port to take the test for embarkation? I know it mentions that in the Azamara protocols page, but that page for Italy isn't written clearly and has had many contradictions. Is there another source that says the additional test for VACCINATED passengers is required?
With us, yup and yup. Delta: needed test/CDC card to get on the plane to ANYWHERE in Europe. We went to Greece, spent 14 days on the islands and planed to Venice; no test required (CDC card, yes) because we were US citizens staying in an EU country more than 10 days. Less than 10 days, test required. Stayed in Venice 2 days, got tested at Holland America embarkation (CDC card, yes). So, if we stayed in Greece for a week it would have been test/test/test.
Good for you if you are in Rome 4 days. Theoretically, you are free to enter restaurants, etc with your CDC card; actually, you can if the proprietor knows for US citizens the CDC card = Green Pass. Then, on shipboard, it is only cruise sponsored shore excursions in Italy (at this time).
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Exactly.
Delta=72 hrs before Departure
Italy=72 hrs before Arrival
Cruise=72 hrs before embarkation
That was us. My nose is sore.
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We got a rapid test at the local pharmacy ($65); Delta Airlines (no pun intended) requires a negative test within 72 hours of departure for any USA>Europe flight. We were going to Greece, which did nor require a test in our situation, but did not matter. Check your airline. Recommend you get tested as close as possible to departure so the test doesn't time out before embarking. Our cruise line (Holland America) requires a negative test result at embarkation.
BTW, Italian ports require cruise sponsored shore excursions only at this time. We are arriving in Venice a few days early so we can excurse on our own. Our CDC card will suffice. So, we'll get another test at embarkation. No big deal.
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Seems that #74 speaks of transparency and clarity. Yes, things are fluid, and to me transparency and clarity are symptoms of good customer service. It is difficult to provide good customer service these days. But CS management's job is to track and communicate information to the customer, even if it is "...I don't know; I'll get back to you." This is hard. The easy thing is to not communicate, or 'apologize', or refer and refer until the customer capitulates.
"Quality is remembered long after the price is forgotten." My wife and I are fortunate enough to afford cruising; I would hope to pay more so a service meets my expectations.
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From the US Army:
https://www.army.mil/article/249384/cdc_vaccination_card_works_for_green_pass
Apparently, someone in authority in Italy thought it was a bad idea to bar vaccinated US citizens from spending money in Italy.
As for the cruise industry and Covid; as Mark Twain said, "If you don’t like the weather... ....just wait a few minutes."
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From the US Army:
https://www.army.mil/article/249384/cdc_vaccination_card_works_for_green_pass
Apparently, someone in authority in Italy thought it was a bad idea to bar vaccinated US citizens from spending money in Italy.
As for the cruise industry and Covid; as Mark Twain said, "If you don’t like the weather... ....just wait a few minutes."
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The latest notification from HAL (Eurodam - 10/6/21>10/30/21):
"Please be advised that due to current Italian travel restrictions, Eurodam will now sail from Port Marghera in Venice. Check-in for your cruise will still take place at the Venice Cruise Terminal (Venezia Terminal Passeggeri) at the time listed on your electronic boarding pass. After check-in, pre-cruise COVID-19 testing and validation of your travel documents and vaccination records, guests will be transferred directly to the ship for embarkation, approximately 15 minutes away. Please DO NOT go directly to Port Marghera, as it is an industrial port and private transfers will not be permitted. You MUST check-in at the Venice Cruise Terminal."
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Just got an email from HAL (Wed, Aug 18 at 5:17 PM):
(Exerpt)... "...Thank you for your recent correspondence with Holland America Line. At this time, 12 day Mediterranean Empires on the ms Eurodam departing on October 6, 2021 is depart from the pier of Venezia terminal Passeggeri.
Kind Regards,
Angela
Holland America LineFYI
Restrictions in Italy
in Azamara
Posted
Right; cannot find any test requirement now. But it was there when we went. Two days notice. Had to run around like crazy to get tests. $130. Guess we can call it a 'Covid copay'.