Sunflower311

Thank you for all of your responses. I tried this and it worked! Thank you so much!

I had this exact problem a couple months ago. I figured I was going crazy, so I registered as a new user (even though I wasn't), using the same exact e-mail address and created a new password during sign up. It logged me in at that point and had all of my information - past cruises, contact info, etc.

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I wonder why it won't work for me. If I act like I forgot my password to have them email me, the system tells me I don't even exist in their database!

Is anyone having trouble logging into Carnival? On Wed night I printed our luggage tags, boarding pass and paid for two excursions for our cruise coming up at the end of the month. I tried logging in yesterday and today and I keep getting an error that my credentials don't match and they don't have me. I thought maybe a glitch or website update yesterday but I'm still having the problem today and I've also tried via computer and my phone. Thanks!