jh61408

Actually mine would have been a wash, as I initially walked out and they sent two from the store to get me back. I would have done the deal, but the store wouldn't return the other watch as it was cut.

I still got a good deal on the watch, it was a limited edition one. But when you're looking for a certain one, and only to find it at the next port. I was somewhat disappointed with the other place, as they told me they didn't have it, After they called to see if they had the watch available.

I think the Money Back thing is good for them, but Mexico is so corrupt. I would never do it again, unless they assume the risk of getting the money back. Unless it's a super limited edition and very desirable and hard to find model.

Sorry to hear you didn't get your moneyback yet.

Guess I was lucky.

 

If I waited to the next port the watch I bought would have been $200 higher than what I paid before the Tax Back.

That is the same letter I received after several months, I think it's a canned response. Sadly if I had waited till the next port, i would have gotten the same deal without having to wait for my refund, Which by the way, I still have not received. I bought the watch in Feb of 2014 and it's now Sept and still nothing. If i had waited for the watch i really wanted, as they had it. I was told by the shop who called the other one, said they didn't have one. :confused: :mad: Either way, I learned my lesson on this. I would have returned the watch, but the band was cut to size. It's buyer beware of this Money Back exchange from Mexico.

The email link etc. is or was in my case highlighted on my paperwork from the company that handles that which is http://moneyback.mx/

 

She will need all the numbers and codes listed on her paper work.

 

Here is the last email I received

 

Hello George,

I have reviewed the documentation and found everything in order.

 

First of all I would like to offer you an apology on behalf of all of us.

 

During this year, the company has passed through several changes due to the change in government this year.

In order to increase the security of our valuable customers information and due to the fact that the administrative laws has changed for us by our government.

Unfortunately during that process we gained a delay on the payment of our refunds of the shopping incentives.

 

As soon as we receive the money from the government we are going to pay it, I don’t know exactly the dates, we are working hard to ensure that you receive your money.

 

I want to thank you so much for being so patient, helpful and kind providing us this time to get your reimbursement.

 

Please do not hesitate to contact me, if you have any further inquiries.

 

Respectfully,

Mario H. Navarrete López

Customer Service / Servicio al cliente.

Moneyback CZM Costa Maya

Tel.+52 (987) 989 6400