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jgga

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Posts posted by jgga

  1. Have received reports from relatives currently on Solstice transatlantic + european ports that food on Luminae was a big disappointment. According to Celebrity's published statement in a recent promotional flyer in the mail: "we have created a menu exclusive to this restaurant .. And you will see each dish only once...for two full weeks." They felt that the food was the same as the MDR and nothing special. Not sure if Celebrity has incurred problems getting Luninae off the ground or there is much misinformation. Also, Michaels Club is not open to Sky Suite passengers. Does anyone have any other related info.

     

    My error --sorry--got my "S" mixed up. Should have been Silhouette.

  2. Have received reports from relatives currently on Solstice transatlantic + european ports that food on Luminae was a big disappointment. According to Celebrity's published statement in a recent promotional flyer in the mail: "we have created a menu exclusive to this restaurant .. And you will see each dish only once...for two full weeks." They felt that the food was the same as the MDR and nothing special. Not sure if Celebrity has incurred problems getting Luninae off the ground or there is much misinformation. Also, Michaels Club is not open to Sky Suite passengers. Does anyone have any other related info.

  3. Got off Equinox on 2 Feb at 8:20 am and needed 1 hr and 20 min to get thru Customs. There were only 2 agents all that time for US Residents and 1 agent for Non US. It is unconsionable to have so few handling 3000+ passengers. Celebrity needs to take the lead in remedying this problem. I have entered thru FLL many times and waited no more than 20 to 30 minutes. There is a major problem that needs to be addressed and corrected.

  4. I have had the same issue --in October 2013 and again in Feb 2014. The former concerned diffculty reaching Custom Air department after the airline cancelled the return flight. Needed help to reschedule return flight. Finally, Travel Agent got it resolved. Never heard from Celebrity. Sent a letter to Pres of RCCL and got a phone call within a week.

     

    In Feb, I sent ltr to Pres of Celebrity regarding some dissappointments on another recent cruise, and a month later still no reply.

     

    Look in other thread for similar comments.

  5. Most of you on this thread have valid observations and comments regarding changes in Celebrity. Some may agree and others disagree -- that's your perogative !! But I would say on balance each one has validity as I have personally observed recently. In addition to posting your thoughts/comments on CC, a letter to the President of Celebrity will get their attention. The more letters the more liklihood change will be for the better.

     

    We have sailed Celebrity for many years and have always been satisfied passengers. We have noticed changes for the better as well as worse over this time. But overall we have been satisfied. When you become disatisfied everyone has the option to go elsewhere -- say Princess or Holland America-- but they are also changing. The most noticeable changes in Celebrity IMHO are in food -- as a cost cutting measure. We were on the Silhouette in Europe in Oct 2013 and had no complaints. However, on a 2 week cruise in Jan 2014 we experienced issues in BLU. Preparation, portion size and taste had deteriorated. Fish portions were usually dietetic or less in size whereas meat was huge. Service was also erratic. Some nights speedy and others dreadfully slow. Some nights there was nothing appealing on the menu. On occasion, I had to send the meal back and order somethin else. Onew night we ate in the MDR for a change and found that to be mediocre at best.

     

    Murano speciality restaurant was also a disappointment and certainly no longer worth the $45 surcharge per person. Service was impeccable but food preparation was a disappointment -- meat was dry, tasteless and overdone. Qzine was superb.

     

    So the choice is to go elsewhere -- for example Crystal, Oceania -- at twice the cost. Is it worth it? -- Your decision. We sailed on Azamara for 17 nights in Asia and found service and dining room food to be excellent. The lunch buffets were poor. The ships are Renaissance with some facelifts, but over all the appearance is drab at twice the price of Celebrity.

     

    You always have the option to sail on another cruise line but there will be 2, 3, or 4 other people ready to fill your space (cabin). If economic times were critical as they were in 2008 and beyond, there may have been more attention from Celebrity. But now, the ships usually sail (almost) full and management has every reason to make changes. After all, it is a for profit business.

     

    Letters and emails to the President of Celebrity are no longer answered promptly but a month has passed and I have yet to receive a reply.

     

    Regardless of the issues, Celebrity remains the best of the other cruise lines in this category. Until there is a very good reason to change, most people will remain with Celebrity and accept the changes. "Times are a changin'" and we all have the option to either acept them or reject them. As for me, I will sail less frequently but plan to try Celebrity again in Jan 2015 and see whether ther are any further changes for the better or worse.

  6. Deck - 9 Panorama

    Cabin # - 9305

    Class – Concierge 1 (C1)

    Starboard or Port Side - Aft/Stern --across the back

     

    Bed near?(balcony or bath) –Balcony

     

    Quiet Cabin (With comments on problems. Note if connecting. ) – Very quiet. no noise from adjacent cabin or cabin above

    Connecting with adjacent cabin.

     

    Balcony View - Give comments on view, noting if location of any obstructions was an issue. – Great view for the wake and sunsets. Balconies across the stern in C1 or SV class vary in size from standard to slightly larger to much larger from side-to-side. All are the same depth from door to rail. Clean glass.

     

    Balcony Size? Normal or oversized for class? - See above

     

    Was wind a problem? No

     

    If an aft cabin, was soot a problem? No

     

    Any specific problems with this cabin? No

     

    Any other comments?

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