atpzr1

Nicer bathroom, coffee maker in room, bigger room with bigger balcony.

WpgCruise, good question. I asked myself the same question before I wrote the letter and waited a week so that I wasn't just venting.

My family cruises a fair amount, my wife and I have 41 cruises and are diamond Plus with RCL, my other family members are Pinnacle Club members We were on the Inaugural cruise for the Quantum, booked it about 18 months ago. There was tremendous hype. Aside from the abundance of technical issues with the high tech aspect of the ship not working well, it just wasn't the event I expected as an inaugural cruise. The choice of ports was poor, Port Canaveral and Nassau. We knew this going in and was less concerned about it since as RCL likes to say "the ship is the destination". There really wasn't anything that would differentiate this as being different from any other cruise on this ship. It was sold as more special than it was. What ultimately convinced me to write the letter to Mr. Fain was the multitude of seasoned cruisers on the Quantum who shared the same opinion. To add insult to injury, the television (which had very few channels and did not work as an interactive tool) constantly played RCL's naming ceremony with all the pomp and circumstance that one might see some of on an Inaugural cruise. Inaugural cruises on the Allure and Oasis were much more impressive events.

Thank you for the e mail address. Unfortunately, it was not a good experience. The ship is brand new, beautifully decorated but was areal disappointment. The ship is high tech and a lot of the systems did not work well. Dynamic dining relies on making reservations for all dinners. You still had to wait and meals took ridiculously long at times. I look forward to response from Mr. Fain.

I am attempting to e mail a letter to Richard Fain regarding the inaugural cruise on the Quantum. If anyone has an e mail address for Mr. Fain, I would greatly appreciate it. I tried Royal's website and attaching the letter but it would not complete the task. Thank you.