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gtalum

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Posts posted by gtalum

  1. 20 minutes ago, Earthworm Jim said:

    I don't know the full answer, but Carnival's Return to Service FAQs does say this:

     

    "Acceptable proof of PCR/antigen COVID-19 testing includes laboratory test record, digital certificate and healthcare record."

     

    https://www.carnival.com/Legal/covid-19-legal-notices/return-to-service-faqs

     

    The mention of a "digital certificate" implies to me that some sort of digital confirmation is acceptable. Whether an email showing your test result counts as a "digital certificate", I have no idea. But I'd like to know too.

     

    I think it requires a QR code that they can verify.

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  2. We're going Thanksgiving week with our 8 year old boy.  We recognize it will be a very different experience but I think there will be plenty to do on Mardi Gras.

     

    He and I will stay aboard in ports since he isn't vaccinated and I'm not super mobile.  My wife and daughter (15 and vaccinated)  will be free to explore.

  3. 4 minutes ago, mommysoncruiser said:

    I'm not sure what video you are referencing. I am speaking from firsthand experience from less that's a week ago (approx 4 days ago). They may have had a bad experience and hated it but I was only speaking from MY personal real life experience.

     

    **Do you have a link or something so I can see what video you are referencing?

     

    Do a google search for Playa Bachata Bubble Tour and you'll see some YouTube videos.  Honestly it doesn't look bad.  The food looks not great but the beach looks nice and the drinks are free flowing.

  4. 4 hours ago, ontheweb said:

    Take this up with your credit card company (assuming it was put on a charge card).

     

    And please do not let the Carnival cheerleaders get you down. They are the only ones who would even think to defend poor customer service that tells you only to call, but the calls are unanswered.

     

     

     

    OP should probably consult the credit card company, but I wouldn't be too optimistic about a successful chargeback because of the forms he said his wife signed.

     

    Another angle is to see what's covered by any travel insurance OP has.  I'm not confident there, either, though.

     

    At any rate it seems unreasonable to me for Carnival to not offer a Future Cruise Credit for this misunderstanding.  I can understand not offering a refund, but an FCC would make sense.

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