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Confirmed case in Toronto, Canada linked to the Grand Princess.

https://www.cbc.ca/news/canada/toronto/ontario-confirms-3-new-cases-coronavirus-1.5486670

Just got off the phone with Princess, they said the 25% will go back as a future cruise credit while the tax, port and expenses will go back to your credit card.  Is this correct?  I was hoping the 25% will go back to your credit card as well.  Thanks.

45 minutes ago, jat1977 said:

With other cruise lines allowing currently booked passengers to modify or cancel their cruises without penalty, regardless of whether they have CFAR insurance, what do you think the likelihood is that Princess will follow suit?  Especially since another Princess ship has been impacted by Covid-19?

 

Asking because we are currently scheduled on a caribbean cruise leaving March 22.  As of yesterday, our medallions are in the mail and the cruise is a go.  But, we do not have CFAR insurance (only basic travel).  My parents were coming with us.  However, they are in their 70's and have underlying health conditions; my Dad is very high risk for the virus.  We have until Saturday to get 25% back.  My parents want to cancel, but I am trying to decide if we should just cancel now and eat the 75% loss or wait and see if Princess either (a) modifies their policy in which case we could move our cruise and not lose any money or (b) cancels our cruise altogether and we get a refund.  My husband is wanting to wait it out.  

 

*Please no lectures about the benefits of CFAR insurance.  We are obviously wishing we had purchased it, but hindsight is 20/20 and no one could have predicted this truly rare situation.  This was going to be our kids' first cruise and this is by far the most expensive vacation we have ever planned so I am just trying to decide if we should eat the 75% loss now and at least get a small portion of our money back or try to wait it out to see if we can modify later.   

We're on the same boat except our Caribbean cruise departs 1 day earlier on March 21st so have up to tomorrow March 6th to cancel to get back 25%.  My understanding is that regardless when you cancel, you will get back the Taxes, Fees and Port Expenses.  Wife thinks we should cancel today but like your husband, I'm more leaning towards waiting it out.  Have you tried calling Princess directly?  The first time I call, they said perhaps customer relations can do something, the second time I call, they just basically said forfeit 75% now or 100% after March 6th.  Wishing all that's on the same boat best of luck whatever you all decide but more importantly, hope everyone stays healthy.