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txd

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Posts posted by txd

  1. A week ago my husband and I came back from the TA cruise. Both of us are Diamond members. Part of the benefits being Diamond includes free photo. We chose digital ones, and where told that photo for each of us will be emailed . We never received them. 
    Any recommendation how to follow up on this issue? Thanks in advance 

  2. 2 hours ago, newxmascruiser said:

     

    Cruise Day
    We headed out around 10.30 took the 5 minute walk to the port shuttle bus. Within 10 minutes we were on the free shuttle and 5 minutes later we were at bag drop.Check in was a breeze and we were on the ship just after 11. 
     —————————————-

    Is there a need to schedule port arrival time at Civitavecchia port?

    Thanks.

     

  3. 54 minutes ago, Where2next10 said:So the State Attorney

    General's Office asked me to file a complaint. Everyone should file a complaint to their State Attorney General office. Also, was instructed to file a complaint with the Federal Trade Commission and the Better Business Bureau. What these cruise companies are doing is using their Cancellation Policies as a way to obtain free monies as a loan to keep their business going then if/when they cancel the cruise, they take a long time to give back the cash refund. I was also told Celebrity can wait until 30 days prior to the sail date to cancel their cruises. So I say then I should have up until 30 days prior to sailing to pay in full! 

     

    Where2next10, 

    You brought up an interesting point, because I have identical situation with you. We can join forces to fight their fraudulent arguments. Please contact me at pochtazz at hotmail.com

    Thanks Tanya

  4. 4 hours ago, Snit13 said:

    I was booked to sail from Amsterdam tomorrow, June 12 but Royal did NOT cancel our cruise until May 20th.  The reps were not informed by the powers that be thus were not able to answer any questions with facts.  I was following Amsterdam information on US State Dept site and knew the port was closed and they would not allow Brilliance to sail but I knew more than the reps.  Go to State Dept site and check ITALY and see if their ports are open.  We were to go to Germany via rail post cruise and were aware that Germany would not allow us to travel there.  My suggestion would be to "Let your fingers do the walking," across your computer and do your own research.  I was waiting for cruise to cancel because I wanted a full refund so I could book Celebrity Reflection for 2021 in the hopes the virus would be gone by then.  Brilliance cruise canceled May 20 and refunded in full May 29.

    Be sure to check if the port is open, including for the cruise ships. Checking State Dept side might not give a clear picture.

    • Thanks 1
  5. 40 minutes ago, GastroGnome said:

    It is indeed a daunting task - and at the moment geographically incorrect.  The UK ports have never closed so it isn't entirely correct to say they have re-opened.  But more amusingly - the "EU block" is described as still closed - which is not accurate. (Actually on re-reading I don't know what the EU Block is supposed to be - the schengen free travel zone, the origional 12, the extended EEA?  The UK is still actually part of the EU..)  But ports in Norway, Sweden, Iceland, Spain and Germany are listed as open....

     

    Its a horrible task and thier efforts are actually very much appreciated.  Travel and Tourism across the EU is opening up now.  We are emerging - turtle like - into our "new normal"!

    GastroGnome,

    according to this list, Spain is closed indefinitely. Norway thru August. German ports are not open. Travel and Tourism could be open, but not the cruise ports.

     

     

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