I have just been able to read this forum and would like to comment, probably a bit late now but today we received a letter from Viking, as passengers on this cruise offering a pittance of $ off a next Viking cruise. My wife and I were onboard and must say the way this was handled was in our eyes good for Viking but not for those onboard especially those affected as we and many others we spoke were. The ambiance of the ship was destroyed, all movable decor was moved to be cleaned, the spas & pool were emptied, you were washing your hands at every doorway yet people were still seen with there dirty shoes up on coffee tables, some seemingly well heeled !! It is our total opinion that a very expensive 2 week cruise became a one week cruise. That we did not sail up & moor at Greenwich was such a disappointment to many people, to be docked at Tilbury was no comparison. You were
A. Because of a continually unsettled stomach and
B. Because you were afraid of what to eat, not able to enjoy any more of the food that was served onboard.
We are skeptical that this was Norovirus, rotavirus is more likely as the day before the outbreak was the monster seafood night....if this was Norovirus why then were hundreds of people taken on excursions off the ship on the lay day in Bordeaux ?? That is just so unbelievable, you are potentially just spreading that virus .....
When you see ambulances arriving and people being taken ashore you know that it is serious....
I have to add that cleaning the ship from top to bottom using a cloth dipped into the same bucket of water continually is not cleaning, it is wiping over and spreading the problem .... The crew did as they were instructed and it was obvious they were not happy to be cleaning the same place over & over & over ..... Enough said now but I am sorry Viking, you should be able to keep things like this in check before they happen ....
The Viking Star is an amazing ship and to cruise on her should be an amazing experience, some people have saved & waited a long time to do things like this and Viking should be making it up to all passengers who were affected by this terrible situation, which was not of their making ......
Viking Star 4/17/2016 stuck at Bordeaux
in Viking Ocean
Posted
I have just been able to read this forum and would like to comment, probably a bit late now but today we received a letter from Viking, as passengers on this cruise offering a pittance of $ off a next Viking cruise. My wife and I were onboard and must say the way this was handled was in our eyes good for Viking but not for those onboard especially those affected as we and many others we spoke were. The ambiance of the ship was destroyed, all movable decor was moved to be cleaned, the spas & pool were emptied, you were washing your hands at every doorway yet people were still seen with there dirty shoes up on coffee tables, some seemingly well heeled !! It is our total opinion that a very expensive 2 week cruise became a one week cruise. That we did not sail up & moor at Greenwich was such a disappointment to many people, to be docked at Tilbury was no comparison. You were
A. Because of a continually unsettled stomach and
B. Because you were afraid of what to eat, not able to enjoy any more of the food that was served onboard.
We are skeptical that this was Norovirus, rotavirus is more likely as the day before the outbreak was the monster seafood night....if this was Norovirus why then were hundreds of people taken on excursions off the ship on the lay day in Bordeaux ?? That is just so unbelievable, you are potentially just spreading that virus .....
When you see ambulances arriving and people being taken ashore you know that it is serious....
I have to add that cleaning the ship from top to bottom using a cloth dipped into the same bucket of water continually is not cleaning, it is wiping over and spreading the problem .... The crew did as they were instructed and it was obvious they were not happy to be cleaning the same place over & over & over ..... Enough said now but I am sorry Viking, you should be able to keep things like this in check before they happen ....
The Viking Star is an amazing ship and to cruise on her should be an amazing experience, some people have saved & waited a long time to do things like this and Viking should be making it up to all passengers who were affected by this terrible situation, which was not of their making ......