enufmo

so you are saying you didn't have your proof with you, but they should have taken your word for it and everyone had the same promo on your ship? Wrong, the only ones that had that promo were those who have booked since it has been in effect which isn't all that long. Like any promo they run for a certain period of time. Probably over 1/2 those on board did not have you promo. We really don't need to know your booking date, or how many cruises you have taken. I would think with your experience you would realize booking via the phone less than a month from sailing could backfire. Using an agent or on line booking gives you a little more security. Now, that I have read all the your posts on the subject and the responses, I do have to wonder what all the tadoo is over $25.00? Yes, I realize it is the principle of the story, but, it isn't worth calling a company liars or saying they can't be trusted. It was someones mistake. I hope you get your $25.00. Keep us posted.

I am currently going through the same situation. We have yet to go on our cruise but when i was filling out online paper work i know longer seen promo in the latest email from ncl. I called them and was told that I was given the promo by mistake and that the computer system at some point caught the mistake and backed it out. When i talked to supervisor she tried to make it sound like it was something i did.... I told her i did not search out promo but was offered it at booking. I based my cruise line choice off this promo. She said there was nothing she could do unless i had prof which i thought odd because he cowork just told me see could see me have it then it was taken away! so i pulled up my conformation which shows a "promo easyfare" so i have forwarded it to her and she has yet to get back to me! Im ready to never sail on ncl again! they treated me like..... o well to bad