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bgrieve

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Posts posted by bgrieve

  1. 2 hours ago, Sascol said:

    This is not the case - same menus in each....only the décor is different.

    Not true. Most of the menu is the same, but each has a few unique offerings. I was on The Edge last week.

     

    • Like 1
  2. On August 1st I cancelled a cruise that we had fully paid for on the Harmony for January 2017. Well within the cancellation period. The deposit of $500 was done in June 2015 and the remainder was paid about 6 months ago. Between the deposit payment and the balance payment, Visa issued a new card with a new account number.

     

    RCI claims to have refunded the deposit and the balance to those two account numbers, which VISA claims have merged and that any refunds to the old account number will automatically flow to the new account number.

     

    SO. VISA says they did not receive the $500 refund to the old number or at all. And RCI claims they sent it and will not believe that these two account numbers are one and the same account.. Can't get either side to claim ownership.

     

    Very frustrated. Should I cancel all my RCI and Celebrity cruises and risk the same fiasco? I am a Diamond RCI member and an Elite Celebrity member.

     

    Open to suggestions.

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