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gleneagles

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Posts posted by gleneagles

  1. So sorry to hear your news,

     

    I finally received an email from Right Path today saying my claim has been approved, but not all the additions such as Airport parking etc will be refunded. I have had to phone both Right Path and my own Travel Agent, Planet Cruise continuously throughout this process to get to this point.

     

    If your booking was ATOL approved then you should be able to claim I would think as ATOL approved bookings are guaranteed to be dealt with in these circumstances. I would contact ATOL.

     

    Good Luck

     

    June

  2. My problem seems to be in relation to the communication between Rightpath Claims and Planet Cruise, the travel agent company I booked with. Rightpath say they have not received necessary information from Planet Cruise and Planet Cruise say they have given the correct information to Rightpath re the booking fee.

     

    I am now getting more and more annoyed with this whole process and cannot wait till it is finally resolved.

     

    J.

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