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Crystal04

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Posts posted by Crystal04

  1. I just got off a Prestige Cruise on Princess. The casino was busy. The raffle and events were at 1130 at night, which was too late for me. The commemorative gift was some spices and cutting board. The best perk was the transportation to and from cruise.  It came with a spa credit, but it wasn't enough to cover a massage, so that was a joke. So far my favorite offer I got was the 100k slot tournament. I didn't go to this year because I had this Mediterranean cruise booked and I don't particularly like Mexican Riviera.

  2. I have a Prestige Cruise booked in two weeks. It's my first one. They contacted me this week to set up a car service for embarkation and disembarkation day. I'm hoping it will be a nice experience.  I have been on a VIP Cruise before, all of the gifts they gave me ended up in the garbage prior to leaving the ship. They had a slot tournament. It was crowded in the casino and not the best experience. I'm hoping the Prestige will be better.

  3. I'm so thankful for this chain. I was worried about my mashed up name (firstmiddlems last) on the United website. I called both United and Princess and they said it was fine, just check in in person, but I still doubted. Cruise is in August. I'm glad to hear that others didn't face any problems.

  4. 17 hours ago, CalLuvsCrusingToo said:

    Its taken close to 3 months for me to Hopefully get my email restored.

    Only gotten one Princess Players Club email so far.  Wheres the rest?

     

    Finally got a call today, reply to an email I sent Weeks ago.

    Time will tell if it gets corrected, before more casino offers expire, expire, expire..

     

    In the meantime, I've been trying to weed out Which phone #'s get the actual

    Casino dept.  instead of out of country call center "Navigators".

    They TRY, but really have no power, to Fix many things that need fixing.

     

    You are usually get put on hold while they discuss with Whoever.

    I need to talk to the Whoevers, and not the newbie Navigators!

    If I get the "escalate" BS,  I've learned thats code for, delay delay and nobody calls back

    or does anything. 

     

    I wonder if ANY of Princess casino dept is left? 

     

    I would like nothing better than to say how fabulous Princess Casino Dept is.

    Its got to get better,  or many of us are moving on. 

     

    I'm actually having the same issue now after I booked my last Prestige cruise. They are no longer sending me emails with offers even though I see them in my account.

    • Like 1
  5. 11 hours ago, CalLuvsCrusingToo said:

     

    Can I ask WHO you talked to?  Which casino phone #?

    I have been waiting for over a week to get my questions answered before I can book prestige offer!

    Simple questions like, "without the email, I don't know What my offer entails....What amount

    of freeplay?  What type of cabin?  etc."

     

    Time is running out, book by Nov. 30  🤔

     

    Try this number 480-674-1989. This is the number that I called to fix the issue.

    • Thanks 1
  6. 10 hours ago, Sprocket said:

    I’ve been trying for 5 weeks to have mine fixed so frustrating.

    They were dismissive when I was trying to explain that they applied it to the wrong offer. I explained to them that I can visually see their mistake on the princess site. I let them know that they did this before to me and when I arrived on the cruise I wasn't allowed to participate in any casino events and I didn't want anything happening like that again.  He still claimed everything was proper ... The next time I checked my account they fixed it. Just keep calling, you don't want to end up on the ship with things not sorted, because they won't fix it at that point.

    • Like 2
  7. 22 hours ago, CalLuvsCrusingToo said:

     

    I hope to find out sooner than later..... I have an Exec type person trying to find out the rest

    of the story with my Prestige offer.  I still don't know what Cabin type is offered or any

    of the other details about suit packages? 

    All I know is an offer is listed, and what my Freeplay $$ is.

    We spoke yesterday, hoping she actually calls me back with details so I can book it.

     

    They actually had some issues when I booked my prestige offer. The agent said there was a "bug" in the system. He added all the extras individually. After checking my account I saw he booked it under a completely different offer with the wrong Freeplay amount. I called and they fixed it a week later 

    • Like 1
  8. 5 hours ago, POSGuy0112 said:

    Just returned from the 10/22 Prestige cruise to Canada/New England.

    The offers for 2023 are similar, but not exactly the same.

     

    Looks like they may have dropped the car service for 2023.  That was a really good service.

    The welcome reception was very nice, they served food and you could request your own cocktails

    We chose Diamonds for this trip.  Our dinner with the host was the Wine Maker's Table.  There were 2 options/dates and for ours, there were only 12 people

    WRT to the excursion, you were offered 2 choices from the list of Princess tours, and you picked the one you wanted. Then you just attended the excursion with the rest of the Princess people who booked it normally.  You won't know which excursions will be available until you attend the signin function on day 1 of the trip.

    We also had a private mixology session.  In our case, it was martini's in the Take 5 lounge

    The gift appears to align with the Suit you choose.  Ours was a cutting board, an apron, and some cooking spices.

     

    Overall, it was a really superb experience, much nicer perks than the VIP or Ultimate VIP trips we have been on in the past.

    Thank you for the information. The car service would have been the best perk! I just booked the Prestige cruise out of Barcelona. I'll probably end up doing the spa credit package since the excursion is limited.

    • Like 1
  9. March 12, 2023 - 10 day Panama

    Dec 4, 2023 - 15 day Hawaii 

    Sept 25, 2023 - 7 day Vancouver to Hawaii

    Sept 17, 2023 - 12 day British isles

    Aug 19, 2023 - 14 day Mediterranean 

    Oct 9, 2023 - 15 day Spain Portugal passage 

    May 23,2023 - 17 day fire and ice

    Aug 23, 2023 - 7 day Alaska

    Feb 5, 2023 - 7 day Western Caribbean 

    • Like 1
    • Thanks 1
  10. On 10/18/2022 at 12:11 PM, CalLuvsCrusingToo said:

     Where do you see Prestige cruises?

    I see that I have that offer on my list, but No details, no email or snail mail in regards to it.

     

    Also, does anyone have best phone # for Casino offers to book?

    I've got a running list & none are very good.

     

    I got the offer by email on 10-13. It lists 9 cruises. Free Wi-Fi, grats, drink package, free play. It also says prestige benefits: special amenities and commemorative gift. You also get to choose between three packages: spa credit and dinner with host, shore experience and photo package, or cocktail event and a lower shore experience. I'm not sure if the shore experience is a credit or a specific excursion.  Has anyone been on a prestige cruise before? 

    • Thanks 1
  11. Just opt out. Filming isn't intrusive, they typically put signs up when filming is in progress and have all shots and scenes planned out and are in and out quick. If they are filming a dining scene they will probably only seat people in that section that want to be filmed and volunteer. They will probably recruit specific passengers to be in scenes.  I wouldn't be too concerned.

  12. 1 hour ago, tro604 said:

    Hi folks! 

    A question on the princess players offers. I've seen conflicting messaging in different channels.

     

    When booking a casino offer as a solo cruiser,  are you required to pay double occupancy for the room? Or just the fare for the solo cruiser? I've seen conflicting information and the princess website with players club offers is TERRIBLE.

    Thanks in advance!

    I have booked solo several times but with free rooms only and only pay taxes for one. I would suggest calling and asking. 

  13. I've done Spencer's tours probably about 4 times. My experience on my last cruise in the beginning of the year will be my last.  They were very late getting started because they ran out of gas. It was probably more than an hour late. They didn't offer any drinks and were completely inattentive. People didn't even know they had drinks until they served lunch.  I was harassed by a local selling smoothies. This guy first tried to hug me and I told him "no I don't hug people" then he says "you kiss them" and literally grabbed my face and tried to kiss me. I was in shock and karate chopped his arm off of me.  I was a solo traveler. Luckily, another American man jumped in and got between us and yelled at him while I took off down the beach. I'm so thankful that he did that for me.  I sent the company an email regarding the experience and they didn't even bother to respond saying they read it. I've recommended this tour to people on roll calls and I will never again.

  14. It's in a strange place. Login to Princess. Go to my account. Then my profile, click on cruise savings/circle savings. Then click on onboard credits. It will give you a list of all your casino offers. It only has Freeplay amount, book by date, and sail date. Not many details on there.

    • Like 1
  15. A new comp offer was added on the Princess site for me, but I haven't received an email yet with the details and itinerary. It says earned 7.26, book by 11.1 , and sail by 12.31.24. I hope it's at least a  balcony up to 20 days with Princess plus. I really want to book some vacations for next year!

    • Thanks 1
  16. Just now, memoak said:

    That is the same offer we got recently. Not good enough without Princess Plus. We will wait for better ones like the one we are using for a 10 day Mexico cruise in November. Free balcony, Princess Plus and free play $1,000

    Most of the ones that include Princess plus are for this year. I'm gonna hold on booking until later in the year. I would rather take an inside offer with Princess Plus than a balcony.

    • Like 2
  17. There is a cruise offer that is expiring for me on the 14th. I'm on the fence about it because it doesn't have princess plus. It's for a balcony up to 20 day with some free play.  I'm hoping better offers will come through after this one expires.  I am not sure that they will though, the last few haven't been so good.

    • Like 1
  18. On 12/15/2021 at 3:20 AM, Hlitner said:

    Perhaps we can add some clarity.  We are currently on the Enchanted Princess which will be at St Kitts in 2 days.  We have received written notification that we are free to go ashore and do our own thing on St Kitts.  There is no extra testing or restrictions.  Apparently the island is now open to independent cruisers.  
     

    Hank

    Are there any other ports that were previously restricted on your cruise that you received a similar notification for? I'm going in Jan and I'm hoping that a few more islands will lift restrictions by that time.

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