Welovecruising!

I have tried two times now to purchase onboard credits through My NCL. It shows that they went through and then nothing else happens. I called twice and they say they have no record of me making the purchase. Anyone else experience this issue? Does it take a while to process? They told me over the phone it was instantaneous.

As I only have a Debit Card, NCL strongly suggests you not use it because it will automatically put a $300 hold on your card, and then whatever else you use your Cruise Card for onboard will be put ON TOP of that amount. they highly discourage using Debit Cards. Cash would be better or if you have a regular Credit Card.

 

I used Cash, We got on first thing in the morning in NYC, as soon as we got on board went online at the Purser's Desk and put down cash, done and done. So then I if I needed to put more $$ down I could, but I luckily did not need to. They ended up owing me money back!!!

 

If you are concerned about the hold, put down cash instead.

Do you mind if I ask how much did they make you deposit? I called and they said I would have to deposit $1200 for 4 people. Others are saying you can deposit what you want. Thanks!