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coopieclan

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Posts posted by coopieclan

  1. Ship - Breakaway

    Deck - 16

    Stateroom # - 16128

    Stateroom Category – Haven Penthouse Courtyard

    Starboard or Port Side - Port side

     

    Quiet Stateroom? (With comments on problems) – Yes

     

    Was stateroom a connecting stateroom? - No

     

     

    Balcony View - Port side Balcony - no obstructions

     

    Balcony Size? Normal or oversized for class? - Normal

     

    Was wind a problem? - No

     

    Any specific problems with this cabin? - disabled cabin with rain shower but curtain not glass enclosure. water from shower can get all over the restroom floor.

     

    Any other comments? - great room extra large

  2. I have tried calling for upsells before and been told that they don't do them and only the fairy can do them. If we wanted to upgrade it would cost list price, even a couple weeks before the cruise

     

    If you're on NCL, make sure you are calling the NCL Upsell Dept. # 1.800.625.4309. It is a totally separate department than the regular sales dept. The regular sales dept. will tell you they don't do upsells which is true.

     

    Start calling 30 days out. If they have nothing available at the time you call. Make sure to ask to be added to the email list or call list. Once you are on the list you will begin to get emails etc. If I get an email and the price is still a little to high. I call them again and thank them for the email and ask them to contact me again if the price lowers. This keeps you in the loop of offers. But keep calling.

     

    As another poster mentioned doing mock reservations on the NCL.com website to see what's available. This is also good advice. You will see what is available and if there is a cabin you really want to be in. Doing this regularly will also let see how well the cabins are selling after an upsell offer. If there aren't many left. You may want to take the available offer at that time. This is especially helpful when you are ready to purchase.

     

    As an example, 30 days out from my cruise. I called the upsell dept. and asked to be put on the list. A few days later I received an email for an upsell but it was still a little out of my price range. I called and thanked them for the offer but mentioned that it was still a little high and would they contact me if the price lowers. At the time there were 8 cabins left on the deck I wanted to be in. A couple of days later I received a lower upsell. I checked ncl.com and there were 7 cabins left. Later that day I check ncl.com again and saw that there were now 3 cabins left and one was the cabin I wanted. I called right away. While I was on the phone the other 2 of the 3 remaining cabins sold. I was very happy with my upsell and glad to get it.

     

    If you really want an Upsell offer. You really need to do a little bit of work to get it and the effort will be worthwhile. Waiting for an upsell deal without any effort on your part is like waiting to win Lotto.

  3. Seems like an email went out to a bunch of people this morning. Calling yesterday there was nothing. Today I got the email, so did some friends who booked recently. We were both booked in mini suites.

     

    This was a big splurge for us, but we are now in a Haven Owners Suite with large balcony. :)

     

    We figured why not! We did not get the 4 included perks only the special we originally booked with, but that's okay. In the end we got the room including prepaid gratuities for more than 50% off if I were booking today.

     

    Super excited about this one now.

     

    Congratulations, you're gonna love Haven!

  4. Where can I learn more about upsell opportunities? Is this something you call and ask about? They contact you to offer it?

     

    Usually, upsells start around a month or 3 weeks out from departure. Getting an upsell offer can be like winning the lottery. They're not sent to every passenger.

     

    If you used a travel agent. They can check upsell prices for you. Here is the NCL Upsell Dept. # 1.800.625.4309. Call and let them know what you are looking for. They will put you on the email list.

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