qtpy1001

Hi! We are staying in the haven family suite with our kids (3rd and 4th sail "free") with prepaid grats for myself and my husband. This means that we would still tip the butler and the concierge, but I am confused as to additional tipping because of having the kiddos with us. I appreciate any insight :)

Great info! Thanks! Can OBC be applied to the week long pass (or daily pass if available)? I know that it can be used for spa services, just not sure about the thermal spa pass. Thanks!

How much is a day pass to the spa? Is there a limited number of them sold? We are both sun worshipers and really can only see us utilizing the thermal suite if it was cloudy or rainy. Thanks!

We have returned from our cruise and everything went perfectly with the credits. We paid CAD$ when I booked the excursions before at the rate that I booked the cruise at. The credits do NOT show up anywhere prior to the cruise, you will receive the credit the day you arrive at port and attend the excursion. These credits are considered refundable credits which means if you don't use all of them, they will be refunded to you. **Also any purchases made onboard if you don't have any onboard credits will be charged to you in USD $. The best thing to do is book everything at least 3 days before the cruise departs to ensure you receive the CAD exchange rate from your cruise. **Also you have to book and pay prior to the cruise to receive the exchange rate at booking, don't book things online as you will not receive the CAD $ quoted online.

 

I also purchased onboard credits prior to my cruise to add to my account. I did this prior because it was also the same exchange rate from my cruise booking. We did not use all the credits I purchased so I am being refunded the balance by cheque in the mail. The cheque will be in USD $ which is awesome because I basically purchased the cash @ 11% exchange as opposed to 36% exchange! I really recommend doing this as well, if you don't mind waiting for the money to be returned to you.

Excellent information! I believe with my booking a $50/port up to four ports is included. I am not planning on taking any of NCL's excursions. I have found outside ones that are more to my liking. I am wondering, does the OBC intended for excursions have to be used for excursions? Can we use it for other things on the ship? If we do not use it as intended will it be reimbursed to us in a check after? (as you stated previously)

I appreciate all of the great information! I am wondering about the butler service in the Haven. Do you recommend tipping daily (maybe keep him or her happy with you, and generous) or large tip (if warranted) at the end? Also, how many people have their butler unpack for them? It would be a wonderful thing to come back from dinner and have all of your things put away, but I don't want to be "that guest" you know? What kind of extras have you asked for in your suite? I LOVE my coffee and am looking forward to the insuite coffee machine! I drink a ton of La Croix (sparkling water). Would it be possible to have this stocked in our room? If they have it of course! Would a fee be incurred? Many thanks!!

We are finally talking our DREAM vacation to celebrate our wedding anniversary! Taking our 7 & 9y/o boys on W. Caribbean in Haven family suite this November. A few questions:

-After boarding, do you recommend lunch at Haven restaurant? How about sail away party?

-I have heard mixed recommendations regarding reservations for speciality dining. I know that I can make reservations online now. I also heard that Haven guests can just book with the concierge once on the ship. I don't want to miss out on the best meals (we have SDP), but it would be nice to be more spontaneous. Same question for shows like burn the floor and imaginarium.

-With SPD (for Hubby and me), if we brought our kids to dinner with us, is there a kids menu? Should we just feed them from the included dining rooms or buffets?

-Can my husband get away with nice khaki shorts and a collared shirt for Cagney's and such?

-Does the Haven key card come with a lanyard? Should I bring some?

-Any feedback/recommendations regarding the Splash Academy is appreciated!

-Any recommendation for disembarkation? Where to have breakfast? We do not have an early flight to catch or anything.

Thanks so much!!! :D