vwhite66

The funds are on the card! But still no more gift cards for me, I usually throw them away after using. Next time I'll consult cruise critics' 1st though.

Thank you for the information! I will check. Luckily I still have the card numbers. From past experience, other cruise lines have issued new cards and mailed them. It is a shame that not one Princess agent could tell me this.

I purchased a few Princess gift cards to pay off my 1st Princess cruise. Unfortunately my husband had to have surgery so we cancelled the cruise. My Nationwide travel insurance!!! quickly reimbursed us for the cruise fare portion and Princess customer service stated I would receive the port taxes and fees. After 2 months and several calls telling me to wait 10-15 days, I've now spent over 3 hours with Princess and 8 different agents. I've been told they have on record my refunds were gift cards but I have never received these via mail or email. $544 I am disturbed that Princess Cruises can treat customers like this. I assume this could happen with any cruise company but hope others have a better resolution department. I would also never gift anyone a Princess gift card!