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Using Firefox 46.0.1 on my Windows 10 PC - trying to access any Princess website locks up the computer.

Several suggestions for fixing on Mozilla Support website - but this is the one that worked for me!

1. Close Firefox

2. Hold down the "shift" key and double click on the Firefox desktop icon.

• a. This will allow you to open Firefox in the "Safe Mode"
  

3. Select "Open in Safe Mode" (NOT REFRESH)

• (note: This has nothing to do with opening Windows in safe mode - only opens Firefox in safe mode.)
  

4. See if you can now get into any Princess website -- in the dialog box enter: www.princess.com

5. If you can get into the Princess website without your computer locking up, then:

• close Firefox and proceed with "FIX STEPS" 6-11.
  

FIX STEPS:

6. Open Firefox normally (without holding down the shift key)

7. In the top left corner select "Tools" then "Options"

8. Click on the "Advanced" box

9. UNCHECK the box "Use Hardware Acceleration when available"

10. Close Firefox

11. Open Firefox in the normal mode and try opening any Princess website.

This worked for me with no other issues for other websites. Hope it works for you!