Lockedm

Me: hello, I'd like to add some on board credit to an upcoming cruise

Cunard: what is your booking reference number

Me: give reference number

Cunard: how much do you want?

Me: $300

Cunard: that will be £194

Me: thank you. Give credit card number

Nothing about gifts or anything. As easy as it could be for me yesterday.

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I am Cunard direct as well

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Leaving tomorrow on QM2 and just saw the updates on this thread for OBC. Just rang Cunard up on the 0843 number, asked for $300 of on-board credit, no problem sir, that will be £194 and some pence (the 1.54 exchange rate). Sail tomorrow, but won't hit the account until Monday but that's no problem for me. Thanks to the earlier posters for relaying this is back on.

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It was a wine purchase I referred to in my post above, not OBC

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Would just like to say thanks to this thread for highlighting the savings of purchasing the wine package in advance. Rang the 0800 number at lunchtime today, on hold for no more than 1 minute, said I'd like to buy the 4 bottle captains wine package, agent immediately said a price of £113 and some pence. Once trip details and CC given, job done. Extremely painless and no mention of this being a 'gift'. Thanks all :)

Did first cruise on a TA in August, booked straight away for a B2B on Nov 5th - can't wait!