MeganHatcher
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I should have mentioned, that at the time of informing celebrity of the positive tests, we did provide proof.
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Hi all
Myself and my partner were due to cruise with Celebrity 5 weeks ago. Unfortunately, we both tested positive two days before sailing.
I spoke with celebrity to inform them, and they referred us back to the holiday booking company. I have been informed that there is no refund or future cruise credit offered. Celebrity’s T&Cs mention that if proof of a negative test can’t be provided, an alternative cruise will be offered.
Has anyone been in a similar situation and had a positive outcome?
Positive covid test before cruise
in Celebrity Cruises
Posted
Yes, it was booked before, we booked last September- thank you laslomas.
It was a private lab test certified by a UK doctor.