PandEM

Hey, anything that has a supplement has an * next to it along with the price of the supplement. So, anything without a * is included in the package [emoji4]

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I was only allowed to post 6, so here are the last 4 :-)

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Managed to find these on another forum, hopefully they will be some use to people.

Apparently the person that posted them contacted Thompson directly and this is what they were sent.

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Hi

Does anyone have any images of the Discovery drinks menu?

I have them from the Spirit but looking at pics for other ships in the fleet they seem to vary ship to ship, so wanted to see what's included in the AI package and what's chargeable.

For example, I think cider is included in the Discovery, but was chargeable on the Spirit.

Thanks in advance

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We have the same issue for the cruise we have booked for July. Look on the internet AND the brochure and there are 3 stops listed in Italy.

We had our email confirmation and had mostly different ports.

We contacted Thomson and were just told the email is correct and the web and brochure are wrong.

To add insult to injury, the representative my wife spoke to said we had 24hrs to notify Thomson of any issues otherwise after that nothing could be done.

We pointed out that this was their error and not ours and why should we be penalised for essentially a product that doesn't meet the description, but were told noting could be done.

We booked this after a fab cruise on the Spirit and were really impressed with Thomson, but this has left a very sour taste.

We've asked for it to be escalated and were promised a call back, but to date (a week later) we've heard nothing!

A poor show from Thomson.:mad:

Thanks everyone for all the advice.

I've set up a roll call for our cruise as I couldn't see one, and at the moment it looks like we have the ship to ourselves :D

I'm sure we will be back with more daft questions soon

Thanks again

Hi all,

My wife and I have just booked our first cruise and will be sailing in the Thomson Spirit on the 16th October.

Very excited but newbies, would appreciate any advice.

Thanks

P and E