Jump to content

RogueOne

Members
  • Posts

    30
  • Joined

Posts posted by RogueOne

  1. So we were booked for a 12 day Sydney to New Zealand cruise for Dec 22........and they repositioned the ship and cancelled.....we rebooked for November 2023 and I just signed into RC.com and it is now showing Voyage Cancelled........."be on the lookout for an email"..........I have about had enough of this.......Have have sailed with them all over the world and this cruise was still 15 months out. Are they pulling out of Down Under? Just wondering if any of you pros have heard anything.

  2. On 3/21/2022 at 12:45 PM, ScottishRobbie said:

    Okay - time for a potentially dumb question. My South Pacific on Radiance 11th Nov was paid in full,  cancellation email says that I need to book new cruise by 5th April (2 weeks tomorrow) to avoid receiving refund. I'm wanting to lift and shift to OV on 16th Nov however the cancelation email mentions nothing about FCC'S and/or when they will be received. Do FCC's get sent out in seperate emails? Or am I best to phone the dreaded call centre? Thanks heaps in advance

    We had a 12 Day cruise booked for Dec 9th with a Grand Suite.....I have emailed and called many times with no reply to emails and only perma-hold for 45-60 mins......I finally got a reply from Facebook messenger this morning and they really did not seem to care. No help about finding a similar cruise with the same type of room just I'd see my 12K back in my account within 30 days. I've been on several cruises with RCL.....and I like to be loyal but this kinda leaves a bad taste in my mouth. I can only guess their call centers are swamped with customers and they are just numb at this point? 

  3. So we FINALLY booked our cruise! We are in a Grand Suite for a 4 day out of Galveston. Anyone have any special tips for me for the Vision??? We are really looking forward to this as it is our first suite!!

     

     

    Sent from my iPhone using Forums

     

    We did a seven day cruise last month on the vision and cannot say enough good things about it. The ship and the crew were impeccable and I would cruise on it again if given the chance.

  4. I see you are from the UK. Those little tip envelopes are now only available at Guest Services to add extra or to give to someone who went out of their way, like a bartender who made you happy, etc.

     

    Now the tips are done automatically for your convenience. Most of us in the USA would not even think about removing them unless you never had fresh towels or your waiter never gave you a menu. This actually happened on Hal once. DH sat through dinner several times watching our table eat. Asking for a menu many times did not help. That was the only time the dining staff did not get a tip. He had to go to the buffet after dinner 3 times on a 10 day cruise. Talking to the Maitre,D did not help.

     

    Other then that, the crew work very hard and the tipping is well deserved.

     

    I'm an expatriate. Originally from Florida. 😀

  5. Its not mandatory. Carnival along with Royal Caribbean and most all other mass market cruise lines have been doing it for years or at least since Ive been cruising anyway. None of them are "mandatory" though. Although I would never think of doing it, you are welcome to go to Guest Services and have those charges removed.

     

    I guess I am showing my age. My cruises were mainly in 90s and early 2000s....We just gave housekeepers $100 each and tipped stewards nightly. I guess this is the new way! #progress :D

  6. It's by the number of nights you spend on the ship.

     

    Is this new? I sailed with Carnival a few years back and don't remember a separate nightly mandatory gratuity charge........:mad: Just saw it in the fine print on my SetSail package.........I mean $189 extra isn't going to break the bank but I was a tad surprised when I saw it.

×
×
  • Create New...