Agree about the length of time to answer the phones. I phoned bookings on Wednesday and had to hold on listening to the message about the advantages of select fare for 20 minutes, got disconnected after a few minutes then had to hold the line for a further 30 minutes to talk to someone again. However I never use the 0843 but get an alternative number from the say no to website.
BTW I didn't book direct needless to say but spoke to a specialist agent who gave me a VG discount
A lot of people use Travel Agents. Can you give the names please. Good to be able to compare as we are cruise newcomers. :-)
phone
in P&O Cruises ( UK )
Posted
A lot of people use Travel Agents. Can you give the names please. Good to be able to compare as we are cruise newcomers. :-)