dnz4life

The text from RCI on Friday, the 16th, stipulating the boarding by decks time-table did not include exemptions based on one's tier as a CAS member.

I am Diamond level.

Because we prefer Deck 2, mid-ship, inside cabins; boarding at 2:30 introduces inconvenience because of hotel check-out time, will likely complicate making My Time Dining arrangements, and will result in late receipt of luggage.

Do you know about the boarding by decks policy announced for the October 13th sailing of Grandeur out of Baltimore. It ignores the value of Crown & Anchor membership. Deck 2 does not board until 2:30pm.

I sent the following comment to the official Crown & Anchor comments site:

"As frequent repeat cruisers, with cruises reserved for the remainder of this year(Oct. 13, Dec. 22) and for 2017 (Mar. 6, May 18, Oct.5); we are very unhappy to learn that boarding for the Oct. 13 cruise will be by the deck of one's stateroom rather than by the tier within the CAS.

To minimize sea sickness, we reserve inside staterooms, mid-ship, on Deck 2. So, instead of boarding at 11:30, as has been our practice, you now require us to wait until 2:30. We know many CAS members who book the 2nd, 3rd, and 4th decks. Your boarding by decks policy devalues CAS membership. You know and we know that late boarding affects when we will get our luggage that affects when we dress for dinner and the evening.

We want to continue sailing on the Grandeur out of Baltimore, but that will be influenced by whether RCI honors CAS membership or chooses to ignore CAS membership. We are hoping that the decision to board by deck was an oversight and will be corrected before the October 13th sailing of the Grandeur.

I await your response."