VISA for Nicaragua for Philippine Green Card holders. This appears to be the only country on our Panama Canal cruise where my wife (who holds a US green card) needs a tourist visa. We live in Arizona. We had to go and meet face to face in the Los Angeles Nicaraguan consulate and pay $10 in order to get the tourist VISA. We were told that without VISA we would not be able to board the ship in Miami. We would be turned away from our Panama Canal cruise. We are slated to be on the Jewel January 20, 2017 final destination Los Angeles California. VISACentral was not very helpful. They could not tell me if a Tourist VISA was required or not, only that I needed to appear face-to-face at the consulate and request a VISA. There was no revenue opportunity for them as it related to my case. I felt dismissed.
NCL, you have to do a better job making clear to your passengers which countries require a VISA and which do not, rather than passing this off to third-party who doesn't know much either. It left us panicked (as to whether or not the investment we made in our vacation will all be lost when we show up to board the boat). There has to be a better way to deliver peace of mind to your customers prior to boarding.
We ended up going to the Nic consulate in Los Angeles and speaking with Eric. We tried to call all 7 consulates for Nicaragua across the US (Miami, Boston, Houston, Washington DC, Los Angeles etc.), no one answered their phone, no one returned our phone call after 5 days. When I sat down in Eric's office in Los Angeles. I noticed that his phone was intentionally off the hook. He received a phone call internally (while I was there) and he had to put his phone "on-hook" to be able to take the incoming call.
We experience panic daily for over a week, because we were unable to connect to someone in the consulate, and this seemed as though it was critical to being able to have the appropriate documentation for boarding the ship or forgo all of our vacation investment.
San Juan del sur, Nicaragua
in Panama Canal
Posted · Edited by skaay1
VISA for Nicaragua for Philippine Green Card holders. This appears to be the only country on our Panama Canal cruise where my wife (who holds a US green card) needs a tourist visa. We live in Arizona. We had to go and meet face to face in the Los Angeles Nicaraguan consulate and pay $10 in order to get the tourist VISA. We were told that without VISA we would not be able to board the ship in Miami. We would be turned away from our Panama Canal cruise. We are slated to be on the Jewel January 20, 2017 final destination Los Angeles California. VISACentral was not very helpful. They could not tell me if a Tourist VISA was required or not, only that I needed to appear face-to-face at the consulate and request a VISA. There was no revenue opportunity for them as it related to my case. I felt dismissed.
NCL, you have to do a better job making clear to your passengers which countries require a VISA and which do not, rather than passing this off to third-party who doesn't know much either. It left us panicked (as to whether or not the investment we made in our vacation will all be lost when we show up to board the boat). There has to be a better way to deliver peace of mind to your customers prior to boarding.
We ended up going to the Nic consulate in Los Angeles and speaking with Eric. We tried to call all 7 consulates for Nicaragua across the US (Miami, Boston, Houston, Washington DC, Los Angeles etc.), no one answered their phone, no one returned our phone call after 5 days. When I sat down in Eric's office in Los Angeles. I noticed that his phone was intentionally off the hook. He received a phone call internally (while I was there) and he had to put his phone "on-hook" to be able to take the incoming call.
We experience panic daily for over a week, because we were unable to connect to someone in the consulate, and this seemed as though it was critical to being able to have the appropriate documentation for boarding the ship or forgo all of our vacation investment.
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