FRED SKUTTLE

Keith Jenner sorry to say your guide is now out of date owing to changes to latitude tiers. We are sailing on 'The Jade' in June and are Platinum latitude members, we have sucessfully booked Cagney's because as has been mentioned they do not know what we are going to order, however we cannot pre-book Moderno without paying as there is no link to using a voucher and we definately do not want to put to the test getting a refund when on bord. I have rung NCL and all they say is you cannot book a cover charge restaurant without paying. The trouble is free meal packages are being given out and so restaurants fill up more quickly making it harder to use platinum vouchers.

We were on the 22nd December cruise, we got £377 on our credit card straight off which we assume is a refund of port fees. Our Travel Agent booked our next cruise and the 50% future cruise discount was applied by NCL with no problems, however we are still waiting for our 50% cash back, our travel agent has now, at last got them to agree the correct amount but is still chasing NCL for payment. It would appear that everyone is being treated differently especially from country to country. We have checked the NCL website and they are still selling cruises on the 'Star' showing full itineraries.