Jump to content
Cruise Critic Community

mrh1282

Members
 View Profile  See their activity

  • Posts

    34

  • Joined

 Content Type 

Posts posted by mrh1282

    Galveston Limousine only giving 50% refund

    in Gulf Coast Departures

    Posted

    If a business is closed due to a storm I don’t understand how you guys are ok with that. You must love giving out money. If you have some extra please feel free to hand some my way. It doesn’t mater what you guys think. We file claim with the attorney general and they are going after them for price gouging. I just want to make sure the people who used them that day get the money back.

     

     

    Sent from my iPhone using Tapatalk Pro

    Houston Int Airport to Galveston- need Hotel & transfer

    in Gulf Coast Departures

    Posted

    Can you share your experience and why you don't recommend them?

     

     

    I made a post about this a month ago. The company took advantage of people who go stuck in hurricane harvey and only offered 50% refund. check out my post it goes into my detail. When a company is closed for business and the cruise line canceled the cruise and they only gave back half of our money. its a joke. I contacted the attorney general and they are looking into this be cause it happen to 40 plus people.

     

    http://boards.cruisecritic.com/showthread.php?t=2540334

    Galveston Limousine only giving 50% refund

    in Gulf Coast Departures

    Posted

    So I was scheduled to be on LOS on Aug 27 and like alot of you already know it was canceled. I contacted Galveston limo and asked if we would be getting a refund because the cruise never happen and they didn't provide a service. They told me "yes" So today I got my refund and it was only 50%. I called and asked why and she said they decided to only give back 50%. So now they are making money on people who were affected by Harvey. They didnt provide a service the trucks never left the yard and now they are going to take advantage of us. It get worse and worse day by day.

    Galveston weather concerns

    in Royal Caribbean International

    Posted

    I first posted on here days ago, as my large family group was trying to decide if we would keep our flights from Portland, OR and Seattle, WA on Saturday morning. We had over $14,000 tied up to Royal Caribbean for the cruise, plus about $3500 in airfare. No trip insurance. Fast forward to now, 5 of the group got stuck in Los Angeles when their flight was canceled from there to IAH. Two got canceled from the get go and luckily never got on an airplane. My family of 4, consisting of my husband, myself and two young daughters, have been stranded in a hotel near IAH since 9pm Saturday night. By the time RC had said they would not board until Monday, our flight was already in route to Salt Lake City. No change in status when our flight boarded in SLC headed to IAH Saturday evening. Shortly after we landed RC was still saying Monday boarding. Sunday morning, around 9:30am, is the first time RC offered a voucher if you couldn't make it. By that time we already knew Houston was in trouble and we tried to get out. But all car rental places were shut by the time we tried to get one to drive to Dallas to go home. Soon after that the roads flooded and we could not have driven even if we had a car. We are grateful we have a dry, safe place to sleep. I have contacted the various companies we had things booked with and gotten most, but not all our money back for canceled hotels, shuttles, rental cars, excursions, etc. But our travel expenses starting Sunday, when we should have been on the ship, obviously grows every day with food and hotel. We were charged money to originally rebook one of our flights due to a fare change. We have now rebooked 3 times, as it is unlikely the airport will be open before Friday at the earliest. My husband is out of his vacation time. We are out the money spent to have someone take care of our dog at home. We are out our airfare to get somewhere for another vacation in the future. But the money is just one part of this. The mental and emotional toll this is taking on my family is really challenging. I am not a drama queen. I am not a shrinking violet. I am not a "fly by the seat of your pants" type person. I am an 11 year stage IV cancer survivor. I got married and had two beautiful kids after being told I had a less than 15% chance of living past a year of diagnosis. I bought a house two years ago with my husband, only to find out the sellers lied on the disclosure. Which lead to a year long lawsuit to seek compensation to do repairs on the house. I never give up. If we didn't get on our plane Saturday we risked losing all our money. We figured if the flights were going, and RC was saying they were docking, we would be okay despite the news so we risked it. I now get to live with the guilt of putting my family at risk and hopefully get home sometime before school starts for the kids next week. We are lucky though- our home is still intact in Oregon, and for now our hotel is dry and safe. This has just been a horrible situation all around since last Thursday. This was our first experience with RC. It is also our last.

     

     

     

    I feel your pain. I called RC on Thursday and asked for refund and they told me no because the cruise is still going to happen no matter what. I flew out to a disaster zone. We have had to change 3 different hotels and all RC can do is offer 25% off next cruise which to me is a joke. I also didn't get insurance and feeling like they haven't done enough. I could have been home.

     

     

    Sent from my iPhone using Tapatalk Pro

×
×
  • Create New...