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macfcc

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Posts posted by macfcc

  1. Thanks for your observations and posting on Cruise Critic. What you describe was not my experience the previous week. During lunch there was a line at TDBB almost every day. I watched them cook fresh burgers. There was never a tray of precooked burgers except in the Oceanview Cafe. It took about ten minutes from the time of ordering to get your burger cooked to your specification. It makes no sense that they would have precooked burgers given the concept of TDBB.

     

    I'd upload photos if the forum would let me or I could work out how to - today I did see 1 person order 2 burgers.

     

    Most of the time all I've seen is bored staff with grill's looking like they've never been used.

     

    btw - I'd welcome a conversation with celebrity management if they'd like to contact me for feedback

     

    there's also a n-virus outbreak abroad now - not suggesting that what I saw was connected (pre-cooked burgers sitting in high temperatures for an extended period of time & 1-2 days later a significant number of passengers & crew are ill) - serious enough that the staff have implemented new containment protocols (mandatory hand sanitizing all over ship, no more self-service at the buffet, announcements from the captain every day, stronger chemicals visibly in use all over ship)..

     

    what's also interesting is I haven't seen anyone mention the n-virus anywhere on this forum..

     

    last count I heard yesterday was 164 pass + 24 staff in quarantine

     

    & no RICHSEA I'm not a one-hit wonder but an increasingly concerned & not very impressed passenger

  2. I hate to be negative but I actually joined just to provide some feedback on this subject..

     

    We're currently on the constellation & I can tell you that the top deck burger bar is a complete failure... I have not seen anyone order a burger (from there) since we have been on the ship.. for a couple of days we sat near the TDBB & only saw people ordering drinks (no food at all).

     

    Also, on one day this week (Sunday or Monday) there were 3 trays of pre-cooked burgers in buns with lettuce, tomato, etc on the counter covered in cling-film for at least 90 minutes - could've been a lot longer.

     

    Then one of the staff picked up one of the trays & started offering them for free to people pool-side!.. When I was offered I told her that there was no way I was going to eat a burger that I had seen sitting in 85 degree + heat for at least 90 minutes.

     

    She shrugged her shoulders & moved on..

     

    I did notice that she returned to the bar a few minutes later still with some of the burgers.. therefore they can't even give these burgers away..

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