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HungryWaffle

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Posts posted by HungryWaffle

  1. I talked to 2 different agents trying to do this and was told by both that the OBC was non-transferable and I could not use my credit to pay for my fiancé’s excursion. They insisted that the accounts are separate, and no matter who books the excursion, it would be billed separately to each passenger’s account.

     

    Yes, this was my experience as well, and I ended up talking to 4 different agents. However, if you wait until you are on board the ship, you will be able to pool all of the stateroom's OBC together and use it on anyone's excursion. The risk of course would be if the excursion is sold out by then or rises in price (which in my experience can happen too, though it was only a $10 difference).

     

    Another thing that happened to me that I'm still dealing with (and I've already sailed and arrived back home, lol) is that when I decided to just pay the extra amount via PayPal for hubby's pre-reserved excursion, even though I ticked the option to apply his OBC, the system ignored the OBC and ended up paying for his entire excursion from my PayPal! (For my own excursion, which could be covered entirely with my OBC, there was no issue and the system did not charge me anything.) After many hours dealing with various phone agents and the guest services desk both from the head office and on the ship, they assured me I would get a refund for that PayPal payment, and I now have the folio printout showing that my OBC was eventually used to pay for the excursion (which we've already been on) - and yet we're back home now and still no sign of a refund. Grrr. Of course at this point if I never get that refund, I figure it should be an easy dispute with PayPal; but has this ever happened to anyone else?

     

    This was actually my first ever cruise with significant OBC, and I felt that it was far more trouble than it was worth...so much easier to just pay a 3rd party tour operator in cash. We don't drink or gamble or shop, and our gratuities were prepaid as part of our booking promo, so excursions were really the only thing we could spend the OBC on...and the whole ordeal was truly just a huge PITA and wasted several hours of my life, including while on board, and still isn't even over yet. :mad:

  2. I had just about enough in OBC to pay for excursions but most of the OBC was in my name and not my wife. Called Princess and they booked all the excursions using my OBC and hers. They charged the $9.60 that was over the OBC to my credit card. To book 4 excursions and make payment took less than 5 minutes.

     

    Did you just call the general number, or is there a special line I should try? I just called twice to try to do this, and neither agent would let me - told me I had to spend my own OBC, and hubby could only spend his. I also asked both agents if I could simply transfer some of my OBC to hubby (I have more than him), and they also said no to that. Thanks for any help.

  3. If my mother has the Amex offer, does anyone know if the cruise lines and/or TAs would allow me to use her credit card (which is under her name and address, both totally different from mine) to pay for $500 of a booking if she wouldn't be a passenger? Basically, I'm looking to book for just my husband and myself as passengers, but I'm wanting to use the Amex offer from my mother's credit card. Is this doable or a definite no-no? Thanks!

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