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My hero 6

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  1. I just spoke with Lisa, Resolutions Department,  after 30 minutes on hold. She stated all the TP’s that we’re L & S would be returned to previous status. I told her I was going to post on my CC roll call just that, and she said go ahead. She was very adamant that those L & S cruises were made in error, and would be corrected. Can’t wait to see what happens next. To be totally honest, she did tell me to keep checking back things are fluid!

  2. Last evening I thought I successfully L & S my 2021 Transpacific Cruise. Successful enough to be assigned another stateroom since mine was occupied already. I called today to ask about an updated invoice and was told the L & S was now on hold until TBD. Not happy!  Sorry if my misinformation caused problems. I will keep trying, and updating. Right now I need some zen meditation after my Celebrity encounter. 

  3. 2 hours ago, maryann2 said:

    Thank you for posting this.

    I just called Celebrity (booked directly) and was able to L&S Solstice TP from Sept 2021 to Sept 2022, same price.

    Had already L&S from Millennium Sept 2020.

    Thanks, Maryanne.  Just L&S , too. 2020 cruise lifted twice. But they would not honor L&S for my BtoB,  All around Japan. I moved it, but had to pay prevailing rates. Lucky for me they were basically unchanged, with all the same perks. I think L&S is only for Canada affected cruises for now. 

  4. Hi all, 

    Regarding husband/wife sharing CC status,

    on our Fall 2019 TA I was new elite+, my husband was just elite (extra cruise alone with sister). The first morning I took both cards to Al Bacco, and was informed that only my tea was comped, as the lady pointed out, only my card said elite+. I hadn’t noticed his just said elite. He also only had the 90 minutes, versus my 280?

     Those are 2 things I know for sure that I got, and he didn’t.       Libby

    • Like 1
  5.  

    On 5/13/2020 at 10:49 AM, uspearls said:

    We had two cabins booked on Infinity for a Med cruise next month.  Like many, we agonized over whether to make final payment in March and decided to "split the difference", letting one cabin go (with $500 NRD) and making final payment on the other.  Until Lift and Shift, rebooking the almost identical cruise (also on Infinity) for June 2021 made no sense as the prices were much higher than the 125% FCC would cover and perks not as good.  My initial excitement when Lift and Shift was introduced was short lived when I saw our entire cabin category (all oceanviews, not just one cat.) was sold out for 2021!  However, after two tries on two days with my big box TA, Celebrity not only confirmed me into the 2021 cruise in an oceanview (and slightly better location), they also offered me my second reservation back at a rate about $250 higher than the original, but they applied the "lost" $500 NRD as a deposit.  Perks not quite as good but I was very happy with that and they really seemed to be working hard on my call to do the right thing.  I'm wondering if they're holding back inventory for Lift and Shift? Our 2021 cruise still shows "sold out" in oceanview and not even guarantees are available.

     

    Interesting. The oceanview category on the September 2021 All Around Japan Soltice sailing has shown sold out for over a week that I have checked prices.  I was wondering if some group may have booked an event. This lift and shift is between Millennium to Soltice. Any detectives?  Any other sold out 2021 ocean views?

                        Thanks,  Libby

  6. Hi again. Just called Celebrity again. This time I had no trouble switching. Things changed?morning till now. Just glad to have this switch done.  September 11, 2020 —- September 10, 2021. Millennium to Soltice. Transpacific Vancouver to Tokyo.  Same price, same perks, same guarantee class of cabin I booked in August 2019. Thanks, Celebrity. My air booked through Celebrity will be refunded, also. Thanks, Gandy sp?  My celebrity phone guy. 

    • Like 1
  7. To add confusion. I tried to change my September 11, 2020 Transpacific on Millennium to next year.  After a long wait, was told this switch did not meet the guidelines of same ship. Celebrity rep said, sorry no deal. He did say Too keep calling back and see if the ship rule changes. He said he spoke with several other reps and departments. Celebrity at its best.  I may try again right now. Millennium to Soltice. 

  8. My husband and I never win. We enjoy playing but sometimes we have found it hard to even join a team. We are happy if we get 1/2 right. (Maybe that’s the reason nobody wants to be on our team). On past cruises, Celebrity Activity Staff, would award winners with double signatures, and 1 signature for all participants.  On Reflection last year, the AD only signed for winners. We continued to play, but never getting a signature gets old fast. Rewarding  participation helps us losers not complain about the “trivia Cheaters”😉. Libby

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