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Kakey

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Posts posted by Kakey

  1. Hi, We are taking the same cruise but we sail on January 26. We are upset with Celestyal as they cancelled our original cruise and we had to reschedule for January 26. We had booked "comfort class" on Delta. When we re-booked our flight due to Celestyal's decision to cancel our original cruise, Delta would not exchange our "comfort class" ticket. So we are now fighting with Celestyal to refund the amount we lost. Not happy with Delta or Celestyal! Have never sailed with one of the smaller cruise lines and probably won't ever book a cruise with one in the future. We have consistently cruised with Princess Line and have never had an issue with cancelled cruises. Our understanding is that Celestyal decided to take the ship to Greece earlier than scheduled. Again their choice, so we feel they owe us for the lost airline upgrade fees.

    Our travel agent is handling this. It seems to take forever for her to get a response from Celestyal. Guess the Greek move slowly.

    Kakey.

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