MEG at sea

Thank you everyone who has replied. It's good to know that we are not alone in this.

We have now requested a refund of the deposits paid on the two cruises we had booked, but which have been cancelled by P &O. We have also asked for a refund of the credit card charge paid on one of the deposits plus interest for the period in which they held our payments. We don't feel that we should be in a worse financial position than we would have been had we not booked anything, as the cancellations were not of our doing. P&O say that payment should be made within seven working days. It remains to be seen how much we get. In his letter advising us of the cancellations Paul Ludlow sings the praises of Adonia. If she is so popular why are they selling her? We calculate that anything up to 10,000 bookings will have been cancelled. Can P&O afford to offend this number of customers who, after all, are the ones paying their salaries? Without us they have no jobs. As for the paltry offer of £100 per passenger to rebook with P&O (we are unlikely to do this) why cannot this be used on any booking within the Carnival Group?

We got a letter from P&O last week, out of the blue, informing us that our two cruises on Adonia had been cancelled as they have sold the ship. We were offered a paltry £100 each for each cruise as compensation so long as we use it to book other cruises with them. One cruise was booked last December and the other this April, both in good faith. Surely they must have known that they were planning to sell Adonia months ago. There should have been a cutoff date for booking so that they could honour all bookings made. What a disgusting way to treat loyal customers. We are outraged. We have cruised with P&O on many occasions and spent a lot of money with them. We will never book with them again and also tell our friends.