We had booked six balcony cabins in a row on the Empress deck through a TA. One of the cabins was for three guys. One day I was looking at our booking online and noticed that they had us on the Panorama deck. I called the TA and she said she would have to get with Carnival to see what was going on.
She called back and said that they had changed the cabin with the three guys in it to a two person cabin. Carnival called the first person on our group alphabetically and ask if it was alright to move all of us. They agreed so we all got moved up without the rest of us even knowing what was going on. It was an upgrade too, not an upsell.
Smart move on their part because now the Panorama deck is where we always choose.
Up-sell fairy
in Carnival Cruise Lines
Posted
Perhaps it was just Destined to be?