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LuvCruising8

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Posts posted by LuvCruising8

  1. I took out travel insurance for myself and my family for a 7 day cruise. Unfortunately on the cruise I broke my wrist which required surgery. Since the cruise medical staff deemed the surgery non-emergency, it was scheduled for when I returned from the cruise. Due to the injury and subsequent surgery I incurred significant out of pocket medical costs. I submitted a claim with Allianz travel insurance since the injury occurred during my covered period. However they denied my claim since the medical expenses I incurred were not incurred during the cruise or "covered period." Allianz will ONLY cover your out of pocket expenses incurred during the covered period, which is the time period of the cruise. This is despite the fact that the injury clearly occurred during the covered period. I had no way of having my surgery during the cruise. Logically, the surgery took place shortly after returning from my cruise. Allianz denied the claim. Most travel agents are not aware of this policy exclusion from Allianz Travel Insurance. We will never take out another insurance policy from Allianz. Allianz was happy to take our insurance premium and deny our legitimate claim that occurred during the covered period.

  2. Buyer beware with Allianz travel insurance...you don't get what you paid for. I took out travel insurance for myself and my family for a 7 day cruise. Unfortunately on the cruise I broke my wrist which required surgery. Since the cruise medical staff deemed the surgery non-emergency, it was scheduled for when I returned from the cruise. Due to the injury and subsequent surgery I incurred significant out of pocket medical costs. I submitted a claim with Allianz travel insurance since the injury occurred during my covered period. However they denied my claim since the medical expenses I incurred were not incurred during the cruise or "covered period." Allianz will ONLY cover your out of pocket expenses incurred during the covered period, which is the time period of the cruise. This is despite the fact that the injury clearly occurred during the covered period. I had no way of having my surgery during the cruise. Logically, the surgery took place shortly after returning from my cruise. Allianz denied the claim. Most travel agents are not aware of this policy exclusion from Allianz Travel Insurance. We will never take out another insurance policy from Allianz. Allianz was happy to take our insurance premium and deny our legitimate claim that occurred during the covered period.

  3. Holding cruise for Summer 2022 and wondering if anyone has current status of refurbishment/amplification project?  She was supposed to go in May 2020 for a major $110mm refurbishment as part of the cruise line’s wider fleet amplification project, which of course was cancelled.  Thanks much for any info or guidance on where I can read more about what is to come with the ship.

  4. I am not aware of any other form of transportation you can take from JFK to Bayonne (taxi, Uber, private car service).  As referenced by others, if possible, Newark is only 15-20 minutes from the cruise terminal.  JFK will be expensive and time consuming to get to the cruise terminal.  Even when staying in Manhattan, I find Newark a better option than JFK.  Good luck.

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