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Travelertoo2
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Our May cruise was canceled by American Queen in late March. We chose the option to have our money retuned. Originally we were told it would probably take up to 60 days to receive our credit. After 60 days we were again told that it could now take up to 90 days. After 90 days we have been told that it could be up to 120 days.
All of the major cruise lines settle within 90 days. Why is it taking American Queen so long.
We were considering taking an American Queen trip next year (assuming of course that it will be permitted), With are not so sure anymore, based on the attitude of the company's action.
They have had our money (in full) since September or October of last year. We feel we have given American Queen a 0% interest free loan.
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Has any one received a refund for a cruise that was canceled in May from American Queen? Our trip was canceled in March and as of today we have nor received a refund.
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My husbandand I will be in Curacao on Sunday on February 25th 2018. We want to see the Synagogue in Curacao. However they are closed but if they haveenough requests they will open the Synagogue. If any one is interested please contact the Synagogue Avery Tracht <rabbi@snoa.com
We will be on the princess.
Refunds
in American Queen Voyages
Posted
No we did not hear about receiving credit first, We just asked for our money back which we still haven't gotten. We still want to go on the river cruise but are thinking going with Viking. They are more money but we are beginning to think they are more reliable since we have sailed on Viking before'