DevonBay

On 8/3/2021 at 11:58 PM, DevonBay said:

Hi everyone, I’ve got the latest version of the app but when I try to “Add required documents for travel” I get an error stating “There was an error getting travel document recommendations. Please try again alter”. Any suggestions please? Due to go on 14th August. iPhone 12 or iPad Air 4, all up to date.

OK sussed it. I was logging in to the app using my Princess logon ID - I could do most things except add travel docs and the health questionnaire. I decided to log out and log in just using the booking reference and hey presto, can now add in the passport and health Qs. Green lane for me!! 🙂

Hi everyone, I’ve got the latest version of the app but when I try to “Add required documents for travel” I get an error stating “There was an error getting travel document recommendations. Please try again alter”. Any suggestions please? Due to go on 14th August. iPhone 12 or iPad Air 4, all up to date.