LizaJane78

Am currently on board, having just experienced New Year. This has very much become the “ship of discontent “ among the passengers, with dinner conversations reflecting sheer disappointment at the way the cruise was falsely marketed. 

Recommending vantage points on shore for optimal viewing, I feel, was to sell the big ticket dinner at Taronga Zoo and was in Azamara’s best financial interests. 

To be perfectly honest, the view of the fireworks from the upper decks was rewarding, and the floating barges added to the spectacle. You just couldn’t see the lower part of the bridge. Am yet to hear how it went at the zoo but we were happy with our evening on board. 

I have been in communication with the Azamara escalations team, to no avail.

Their “catch cry” response is we reserve the right to alter the itinerary and ports accordingly, and no compensation will be offered at this stage. Apparently the change to this itinerary was initially communicated 24th July, but just not emailed to their passengers.

The NSW port authority has had the ship docked at White Bay all along, so I feel this runs contrary to how the cruise was marketed, from being “right in the middle of the harbour” to “find your own vantage point on shore”.

Only received an email advising of White Bay docking last week, unfortunately maximising any monies lost should I choose to cancel, as the final balance was paid four weeks ago. This is an underhanded questionable practice. I for one will not be paying $1500 a head, for a dinner at the Taronga Zoo on New Year’s Eve which Azamara are now offering. It’s a disgrace.