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Posts posted by Cruiser Mary
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My points are wrong also. I should have received five $500 certificates and instead received 4 upgrade certificates - practically worthless.
This is what NCL's website says, which protects us all I think. They have got to straighten this out. It actually states how many certificates and upgrades you will receive. :)
[/url]How do I find out my Compass Rewards points balance?
Your Compass Rewards point balance as of December 31, 2008 will be communicated to you by mail with the automatic issuance of your final Compass Rewards Certificates. As of January 1, 2009, Bank of America® customer service associates and NCL representatives do not have access to Compass Rewards point balances.
What happens to the Compass Reward points that I have already earned?
How is Compass Rewards different from the NCL WorldPoints reward program?
How do I find out more about the NCL WorldPoints reward program?
How many certificates will I receive?
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If you have earned an odd number of points putting you under the next hundred point level, NCL is awarding you an additional upgrade certificate.
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Upgrade certificates cannot be combined and exchanged for a $500 off certificate.
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Upgrade certificates and dollars off certificates are not combinable.
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No exceptions will be made to the number of certificates received outside of what is outlined above.
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If you have earned an odd number of points putting you under the next hundred point level, NCL is awarding you an additional upgrade certificate.
NCL Mastercard FAQ
in Norwegian Cruise Line
Posted
Sorry - the chart came out wrong. Chart is at the bottom of this link:
http://www.ncl.com/nclweb/cruiser/cmsPages.html?pageId=CompassRewardsFAQ#AlreadyEarned