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BrownieCruises

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  1. Is it fair to blame Azamara for the lack of communication or does that rest with inefficient travel agents?

     

     

     

    There are six (three parties of two) of us travelling on the same cruise as the OP.

     

    We all booked with three different TA's. One TA has updated their client to the changes, the other two have said nothing.

     

    Why do I blame the TA's and not Azamara? Because in March we cruised with Azamara and applied for the upgrade program, and ten days prior to sailing I contacted LCV to ask what the chances of the upgrade where only to be told that Azamara had made the offer of an upgrade to my TA two weeks earlier and I hadn't taken it up, why? because the TA had not communicated it to me. Thankfully it was applied after I contacted the TA who was very embarrassed.

     

    I have used the same TA this time around and have been told nothing about the changes to the itinerary.

     

    I most likely will not use the same TA again.

     

     

     

    My TA received the Pursuit change from Azamara about the same time as I saw it on CC and contacted her, so I don’t if I would have gotten timely notification from her or not. I agree that this can be the problem on notification. But, why did Azamara change the dates of all 4 port calls 4 months prior to the cruise? Scheduling of the Amazing Evening! Come on, that is simply poor planning on their part!!!!

     

     

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  2. I’m on the Pursuit Antarctica sailing leaving on Jan 6, 2019 and we only have 4 port calls and they changed the dates of all four last week, including eliminating an overnight stay. No notification from Azamara, I saw it on Cruise Credit in our roll call. The letter that was posted said it was due to the AmAzing night. Really, they couldn’t figure this out until 4 months prior to the cruise? Had to rebook all excursions and now cannot do what was planned for the overnight stay. This is our first Azamara cruise and now knowing they can’t plan and don’t communicate, I will think long and hard about booking another one.

     

     

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  3. Alsun, thank you again for the blog. It certainly brought back memories of our cruise to Norway. Plus, I have loved the practical details about the Pursuit. We are taking our first Azamara cruise in Jan 2019 to Antartica on the Pursuit for 17 day with only 4 port calls, so it’s nice to be familiar with the ship. I feel so much better prepared on knowing what tho expect and what things are called. We normally sail on another cruise line in mid size ships, so some things are similar and some are different, but for sure what things are called is different! Have a great trip home and look forward to seeing you post on a future cruise. :)

  4. Nice to meet you Fern! :D Partner and I are going through a travel agency here in Dallas that offered this trip for $7699/person (Club Veranda V2 & V3 category cabins)(includes Air). Have gone on many foreign trips with them and always great discounts and extras! I have been to Alaska, but never to a place that will be this cold! Our travel agent said we might get snowed on as the weather is always unpredictable there. We have not been on an ocean cruise in probably 15 years, so the specialty dinning is new for us. Not sure if an extra $60 is worth their food! We started doing river cruises (Vietnam, Egypt, Cambodia) and absolutely LOVED them! I know from experience in Alaska that I was very cold when standing on the deck to watch the glaciers! I hope others can give us both some insight as to what cold weather gear we really need to take!

     

     

     

    birdy

     

     

     

    Birdy, we are also from Dallas and doing the same cruise package as you are! It will be nice to meet!

     

     

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