Whatever2020

It might just be you. ☹️ I’ve been by the pool a couple times earlier and it was open. They are more likely to open the windows instead of the roof though. 

On 7/5/2021 at 7:30 AM, twototravel said:

Has anyone else scanned the recent reviews posted in May and June for ACL? The majority are terrible. Sounds like lack of staff and inexperience is bringing their reputation down. One reviewer stated their cruise director quit on the second day! We are now 3 weeks until our cruise and hoping for the best. As most reviewers state, we pay premium prices for these cruises, so a certain standard is expected. There are a few good reviews posted...I wonder if its a generational thing...younger versus older people and their expectations.

We currently are on the Song and while the ship was noticeably understaffed at the beginning of the cruise, things have improved. From watching the staff, most were pretty new and I think are being trained on the job rather than having advanced training. I think ACL has run into the same problem as everyone else in hiring. Full cruises came back faster than anticipated and finding experienced people to hire is difficult. After a few hiccups the food and speed of service has been good. 

10 hours ago, Rabbit27 said:

Thank you for your quick reply, your question have helped, great news about about the mosquito. 

Where you lucky enough to off on the island of French Guyana?

Yes, we got to explore on our own. The buildings on the island aren’t very well marked but the ship printed out a map which helped you figure out what you were seeing. A suggestion:  when you get off the tender and walk down the pier go to the right and circle the island counter clockwise. We didn’t do that but our friends said there were fewer steps to climb, more of a breeze, and fewer people going that direction. 

1 hour ago, Rabbit27 said:

Hi there Whatever2020

Thank you for your reply.

It’s great you are enjoying the cruise so far! We are very excited as we leave Australia this Saturday.

My only question would be how have the sea conditions been? I no the Amazon river will be fine! Is the aircon cool in the dining areas? And have they left the pool roof open?

Kind regards Rabbit27 

Enjoy the rest of the cruise.

 

Thank you. The seas haven’t been too bad, just a little rocky. The ship’s air conditioning has been great; a nice change when we come in from shore excursions. Certain areas are colder than others but all the enclosed areas are very cool. The pool roof has been open several times. We are docking in Scarborough tomorrow and the last two days there have been lots of people enjoying the pool. FYI we had no trouble at all with mosquitoes. 

I’m on the ship now if you have questions. I’ve really enjoyed the cruise and have learned so much from the lecturers and the shore excursions. It’s not a tour for everyone because the infrastructure for the tours isn’t as developed as other countries but the tour operators seem to be trying their best.