Rfoderaro

We will be sailing on the MSC Grandiosa in a few weeks. We will be boarding and disembarking in Barcelona, Spain.

I have seen a number of news reports of tourists being harassed in Barcelona because of overtourism. Nothing too serious, but definitely made to feel uncomfortable. I can understand the issue if you happen to live in the area. Many of the popular areas in Europe are also overcrowded. But our tour is booked. So we will be headed to Barcelona.

Has anyone on the board experienced any of these issues recently in Barcelona? Any tips?

The MSC website is terrible. The app isn't much better, and MSC know about it. It's really hard, if not impossible to sign into the website with your Voyagers Club membership. However, if you have already booked, you can sign into "Manage your Trip" using your cruise booking number.

I get logged out of the app as well. But when it works, it still doesn't seem as useful or functional as other Cruiseline  apps, like Celebrity.

Personally, I don't understand how a huge company like MSC, with gorgeous ships, can have such crappy IT.

This website issue has been here for months. Very frustrating. I am unable to make a payment, or even log into my account. We have called the MSC representative. She can take care of any items you need. However, she said MSC is aware of the problem, but have no idea when the problem will be fixed.

I have tried using Chrome, Edge, and Firefox browsers. No luck with any of them.

This does not inspire confidence in MSC. If I was aware of this issue, I might not have booked my upcoming cruise with them.