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Ottograph

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Posts posted by Ottograph

  1. Since you're canceling more than 90 days in advance there is no cancellation fee. So you get a full refund. But they hold your deposit hostage for which they won't return. Since they are changing the itinerary (not you), it doesn't seem fair and it certainly doesn't promote customer loyalty or good will. Personally, I would dispute the charge with the credit card issuer. You have a pretty good case by not having rec'd any goods or services for the money spent....good luck.

     

     

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