100% pinot meunier

Could the Seabourn moderator (or maybe someone else) tell me how to order caviar for my face whilst I am enjoying a Nicholas Feuillatte footbath in the spa? Also, is Dr Andrew Weil's beard available for purchase for my next Halloween party? Does Thomas Keller have a cellar? ... Enlighten me Seabourn ;-)

When I said address certain issues and answer questions I meant having someone come on the forum to say "we are sorry you experienced this inconvenience, please contact us at at xxxxxxxxxx@seabourn.com etc. so that we can better take care of the situation.

The above sarcasm is lost on me. If I were to expose the problem I encountered on a sailing many years ago that led me to send a letter to the offices, at that time, in Miami, you would think twice before letting them take an imprint of your credit card for onboard purchases. . I never received a follow up letter from the cruise line. Fortunately American Express took over. Perhaps I did not go through the proper channels at the time.

Like I said, it was a long time ago. I still cruise with Seabourn, but obviously have trust issues. The fraud was not the fault of management, but by ignoring the situation leaves me doubting how they handle unpleasantries.

It's a close call between the three, but I will give the edge to Crystal over Seabourn. The waiters on Crystal have much more experience and knowledge of the menus, therefore able to better guide you in your choices which can, of course, enhance your dining experience.

The standard cabins on Seabourn, however, are much roomier and more comfortable than the other two, but that wasn't the question now was it.

Indeed,

This is your third post after joining CC on the boards three days ago

Welcome aboard

 

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Thank you Mr Luxury for the welcome and thank you for the photos of your present cruise, they are bringing back fond memories.

When researching a hotel on TripAdvisor, I do take note of how reviews are responded to by management. A hotel whose management does not bother to answer a critic is off my list. Just last week I was deciding between 3 different establishments in Beverly Hills; The Peninsula, Beverly Wilshire and the mythic BH hotel. I am happy to report all 3 participate in this form of communication.

Would you consider these hotels to be "street" as someone mentioned above?

My spouse and I have been sailing with Seabourn for many years. On occasion I have made very long, in depth comments on the post cruise surveys. Not once have I received a follow up e-mail or letter. I find it disrespectful on their part to be so one-sided. I hope some of you have had different experiences. I am only explaining what I have encountered.

Unless absolutely necessary, I choose not to address problems while on vacation and prefer to remain anonymous and discrete.

Hi everyone - After years of cruising, I just discovered Cruise Critic. Where have I been all this time, this is so much fun reading about different anecdotes related to my favorite pastime.

There is something I find as a bit of a surprise regarding the Seabourn forum. Management never responds to certain questions or issues like management often does on TripAdvisor. Since discovering Cruise Critic, I've been jumping around on the different forums of my preferred lines and have found that other lines' Guest/Public Relations regularly post answers or advice as how to address problems.

Considering all of the surveys Seabourn sends out, it is clear that our opinions matter to them so I am guessing they have someone in their offices glued to the computer screen reading what we have to say. So why the silence?