Jacksonic

11 minutes ago, PhoenixCruiser said:

I'm pretty sure Security should have been notified instead of the spa staff?

 

Oh and welcome to CC....

Looking back probably but hindsite is 20/20 but you are right.  

Maybe for the better. Police reports would have probably mucked up my honeymoon. Still disappoint in how RC handled it though. 

30 minutes ago, pilotboy1985 said:

Is your claim that this was a member of the crew who assaulted you?

No it was a guest. 

I feel like I need to get my story out because I am fuming right now. Excuse the rant. 

I went on Serenade of the sea on nov 19th for my honeymoon with my wife. We were trying to stay active on the ship and on the 2nd or 3rd day of going to the gym and sauna, I was sexually assalted in the showers. Running out I mention in detail what had happened and the name of the perpetrator to spa staff, and what had happened. In a fluster I head back to my room to relax and try and cope with what had happened. Expecting a call to my room I hung about for a while longer and nothing. No call no follow up. End of the cruise rolls around and I mention it in my follow up survey. Royal Caribbean does an “investigation” and informs me that they cannot do anything because “spa staff did not tell guest services staff.” Noreen (the wonderfully helpless surveyor) also let me know that they will make sure that they remind staff to report these kind of things. So my honeymoon was fair to say ruined, and you will make sure to remind staff....... thanks that solved everything I suddenly feel better. #sarcasm. I will never sail with Royal caribbean again.