AlbertasRose

Yes, Correct, the 5% was based on the cruise fare less port fees and taxes. We live in Canada, perhaps the offer is different here?

4 hours ago, Symmes99 said:

Has anyone taken advantage of this offer? I’m leaning that way now - a 5% return by paying 6 months early is better than leaving that money in the bank.  

Yes, our cruise is in August, it was a nice bit of extra OBC to use!  We wouldn't have made that much interest in a year at the bank.

5 hours ago, tupperny said:

I have heard a lot of concern about difficulty communication with Azamara via phone and systems issues.

 

Has this been resolved?

My wife and I are experienced cruisers and have not cruised Azamara yet.  However, some of the itineraries look interesting (especially interested in Kiel Canal and Guernsey).  I understand that the ships are older and can deal with that.

 

Recent cruisers-- have the communications improved?  Can you reach a Customer Service Rep easily?  Is resolution of issues easy and efficient?

Thanks

Bill

I have had three calls with them in the last couple of weeks and everytime the call was answered immediately, and my questions, reservations and payments were handled promptly.  I was very impressed.

I was wondering if anyone can explain what is meant in this disclaimer below, it is on all excursions in Amalfi & Sorrento during our cruise in August.  It sounds to me like there is a possibility that you may not be able to go ashore without having an excursion booked?  We were planning on exploring on our own, without booking an excursion. 

Yes, it does work, Thanks so much!!

While logged into our account, our upcoming cruise states "Excursions coming soon".  The cruise is 6 months away, at what point would I usually have access to book them?  Thanks in advance!!

On 12/5/2023 at 4:11 AM, Ex-Airbalancer said:

On the TA,  people tested + for Covid and influenza A , I bet RSV was also going around 

 

So true, it's been a couple weeks since we got off the ship and my husband is still struggling with some kind of sinus infection.  Many people were coughing when we got on the ship in Rome, and by the time we got to Tampa, there were many many more.

Perfect, Thank you so very much Jim_lain!  

We have recently booked a Celebrity Cruise that will be stopping at ports in Palma de Mallorca, Malaga and Ponta Delgada.  Does anyone have any insights as to if these ports have shuttles into town (Or if we even need a shuttle)?  Thanks in advance!

Huge loss for Azamara, she will be missed by so many!  Still can see her dancing and singing while she was serving food at the Bbq's!  An amazing hotel director, I wish her the best.

Thank you so much for all the information.  This may seem trivial, but I was curious whether they still have the juice bar in the morning, loved their azamazing ginger shots!

When sending out these surveys..Does Azamara just assume everyone in North America lives in the United States?  I live in Canada and the very first question on the survey is  "What state do you live in?"    It does not give Canadian province names as an option nor does it allow me to continue without answering this question.  I have tried to answer other surveys, but most of the questions are irrelevant to me and my travel, yet cannot be skipped, so I just end up terminating the survey.   Big waste of my time.  I think it's time to unsubscribe, for now.

Well, Azamara just changed the name from LeClub Voyage to Azamara Circles on Facebook.  That's probably the extent of the major changes! lol

Well, we are now just over a month until we start our B2B cruises, with absolutely no information on the "Azamazing Evenings"  that will apparently be happening onboard.  No dates (locations) for when they might happen, what the plans are...nothing.  We kept getting promises of more information to come...again nothing.  I cannot say I'm very impressed.

Welcome back from holidays Bonnie!  It's been a month since we were told that "More information will be shared with everyone soon!"  It's only 60 more days until we sail, have there been any updates?  Thanks!

I have a real problem with this!  One of the reasons I enjoy taking Azamara cruises is the "Azamazing Evenings"  Your website states that every cruise 7 days or longer include one of these evenings.  These Caribbean cruises fall under this description from Azamara's website:

 Best of all, one is included with our compliments on all cruises except transatlantic crossings and voyages that are less than seven nights long.

So being on back to back cruises, I am missing out on two promised Azamazing Evenings!  I really hope there will be some form of compensation, but I really would just prefer a couple evenings to remember on our cruises.  Why do we not get the same level of cruise experience as promised in your brochures?

Azamara's website states this: 

"Each private, bespoke AzAmazing Evenings event delivers authentic travel moments that bring you closer to your destination, its culture and its people. Best of all, one is included with our compliments on all cruises except transatlantic crossings and voyages that are less than seven nights long." 

JsMom2, I'm curious, where did you get this information that there would be no Azamazing evenings?

These are the benefits as per Azamara's website.  It is One bag per cabin every seven days.

 I am also going to be on a B2B and was thinking that perhaps the evening before, while everyone is packing and having to have their bags in the hall may be a good time as well?  

Hello!

We are cruising in November/December with Azamara, and I was wondering if I need to pack beach towels or does Azamara allow passengers to take towels with them while onshore at the beach?  Thanks!!

A lot of common questions are answered in this spreadsheet, these tips were compiled by the moderator and I found it very useful while preparing to travel om Azamara.

  https://docs.google.com/spreadsheets/d/15Deg-GaeZYLml8NN3PVwoh_jUkQ8QmYUe1wxnVAlODE/edit#gid=0

Does anyone know if the security photo that you can upload during check-in has to be passport style (no smile, no glasses etc.)?

I was just looking at the Restaurants on the app.,  Discoveries, The Patio and Room Service all have the following comment:

  "Onboard dining price is per person, food only, beverages not included; an 18% gratuity will be automatically added to the guests check"

I was with the understanding that these restaurants were included and that the gratuities were included as well.

4 hours ago, marinaro44 said:

There are a number of web sites (e.g. AzamaraClubCruises.com) that can be accessed on board without paying for a wifi package.  Bonnie can tell us whether the Azamara app will access a free web site.

 Thanks, you are right marinaro44, We looked up the app on Google play and it says "No internet purchase required to use onboard". 

I like the idea of the online app, but my concern is that I would be required to purchase WiFi on the ship to access my account through the app, because there is no access  through the television.  I hadn't really planned on purchasing WiFi, therefore the app would cause me to incur additional charges.